Prospect Place Apartments

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 9, 2026

  Management staff are generally very kind and welcoming at the entrance, and they sometimes even help carry items. However, there are a few areas where management does not seem to be fully addressing certain issues.<br><br>It appears that non-resident vehicles are entering the guest parking area at night, playing loud music and having conversations. This often wakes me from sleep and can feel quite unsettling. It also seems that management has not taken any action regarding this issue.<br><br>8/8/2026<br>I understand that Management allows residents to rent the club room for private parties until 11:00 PM, and I respect that policy.<br><br>However, the noise tonight was extremely loud, to the point that it was very difficult for residents to sleep. I understand that residents may need to tolerate some level of noise until 11:00 PM. However, the noise continued even after 11:00 PM. At around 11:15 PM, it was still extremely loud, so I checked and found that people were still in the club

  Owner response · May 9, 2026

  Thank you for your feedback, Dane. We're glad to hear you find our staff welcoming, but we're sorry about the disturbances in the guest parking area. We are committed to addressing this issue and improving the situation for our residents. Please contact us directly if you have any further concerns.

• GGoogle reviewer

  Local Guide

  Jul 18, 2026

  Rediculous concierge,they don't know what to do with the food delivery...

• GGoogle reviewer

  May 5, 2026

  Love living here, been here is 2019. The staff here is awesome both maintenance and office. If you have an issue they address it quickly. Also run monthly events for the complex which is very appreciated.

  Owner response · Aug 7, 2026

  Thank you, Jonathan! We're happy to hear that you've enjoyed living at Prospect Place since 2019 and appreciate our staff and events. We're happy to have you as part of our community!

• GGoogle reviewer

  Mar 20, 2026

  I want to give big shout out to Roy from leasing his outstanding professionalism and support. has been super helpful throughout the process of getting my new washer and dryer, consistently keeping me informed every step of the way. His communication has been clear, timely, and respectful, which made the entire experience smooth and stress-free.

  Owner response · Apr 9, 2026

  Thank you, DJ! We're happy to hear that Roy provided outstanding support and communication during your washer and dryer installation. We appreciate your feedback and are glad to have you as part of our community!

• GGoogle reviewer

  Mar 19, 2026

  This leasing department is horrible. You call for help they don't have nobody help on site. They installed the wall unit heating unit in our master bedroom. It does not work at all. You call the department for help and the person answering the phone doesn't speak and licking English this is ridiculous this place it is horrible.

  Owner response · Apr 9, 2026

  Hi Luigi, we're sorry to hear about the issues with the heating unit and communication challenges. Please contact us at (201) 487-7888 directly so we can address these concerns and work towards a resolution.

• GGoogle reviewer

  Aug 19, 2025

  The pool policy is a joke (especially if you live in 310), and parking enforcement is just harassment at this point. I literally got a $60 ticket while I had a valid parking pass, all because I rented a U-Haul to store my things while management had my floors changed from carpet to vinyl (which they charged me an extra $250/month for). Marina, the manager, knew exactly what was happening in my unit, but instead of being reasonable, they called the cops and issued a ticket. That's not tenant support, that's targeting and kind of predatory.<br><br>They'll nickel and dime you every chance they get. For what you pay here ($3,000+ in rent), you should expect a much higher level of care & involve law enforcement when you don't get your way.<br><br>Previous comments about the property manager, Marina, she is definitely not a nice person and if you move here, you'd have to deal with her. The rest of the staff is pretty nice especially maintenance, security, and the leasing specialists.

  Owner response · Sep 6, 2025

  Hi Rosie--thank you for sharing your experience. We're sorry to hear about your concerns and want to make sure they're addressed. We always aim to provide a supportive and respectful environment for our residents, and we regret that this hasn't been your experience. Please reach out to our team directly so we can discuss your situation in detail and work toward a resolution.