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The Imperial Apartments

The Imperial Apartments

4.1
< 30 reviews
Professional ServicesApartment buildingReal Estate Development & Rental

390 Prospect Ave Apt 3f

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Hackensack

#275 / Professional

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In Hackensack overall

#1320 of all businesses

Real Estate Development & Rental

#51 in town

Review quality analysis

Computed from 4 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment50%
Owner responsiveness75%
Negative signal0%
Sentiment balance100%

What customers mention

going extra mile1

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Local Guide
    Aug 19, 2026

    Rating only — no comment.

    Owner response · Aug 22, 2026

    Hello Ayesha Traylor!<br><br>Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear you had such a fantastic experience at Imperial Apartments. We truly appreciate you taking the time to share your positive feedback.

  • GGoogle reviewer
    Feb 28, 2024

    I recently had the pleasure of interacting with the superintendent of Imperial Apartments - Mr. Daniel, and I must say, the experience was exceptional. His friendly demeanor and extensive knowledge about the building and its amenities made the entire process smooth and enjoyable.<br><br>What truly stood out was the impeccable attention to detail that Mr. Daniel demonstrated. The building and apartments truly shined, reflecting his commitment to maintaining a high standard of quality. From the well-kept common areas to the flawless condition of the individual units, it was evident that he takes great pride in his work.<br><br>It's rare to encounter such a combination of skills and passion, and I feel fortunate to have met Mr. Daniel that goes above and beyond to create a positive living experience for Imperial Apartments residents. Someone give this man a raise!!!

    Owner response · Sep 5, 2025

    Elizabeth, <br><br>Thank you for your kind words about Mr. Daniel. We're delighted to hear he was so helpful to you and that you were impressed with the condition of our community. We strive to make Imperial Apartments a comfortable and enjoyable place to live for all of our residents. <br><br>Sincerely,<br><br>The Imperial Apartments Team

  • GGoogle reviewer
    Oct 16, 2023

    Very nice apartment and well maintained all time, all works done on urgent basis, property managers and assigned super take care of everything for the apartment.

    Owner response · Sep 5, 2024

    Jay, we're so pleased to hear how happy you are in your home with us at Imperial Apartments. We sincerely appreciate this lovely sentiment and are here if you ever need anything!

  • GGoogle reviewer
    Feb 10, 2023

    I have been living in this building for few years and very happy, Ms. Vera taking care of the building very good, she is highly respected, also management is doing great!

  • GGoogle reviewer
    Local Guide
    Sep 27, 2018

    THERE WAS A BREAK IN ABOUT A FEW WEEK AGO NO SECURITY CAMERAS , PEOPLE LEAVE THE FRONT DOORS UNLOCKED UNSAFE AND ON TOP OF THAT THE Management and Super don't us to talk about the break in , what! unbelievable. WE SHOULD NOT HAVE TO WORRY ABOUT FELLING SAFE , THE RENT IS NOT CHEAP ;( NOT GOOD

  • GGoogle reviewer
    Local Guide
    Jun 8, 2017

    Rating only — no comment.

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