Domino's Pizza

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 29, 2026

  I ordered a Pizza from here. The delivery was late and I never received a call that the food delivered. I was tracking the delivery. When I went downstairs the GPS said the driver was there. Nobody was there. I walked around the parking lot no vehicles. Only for me to go back in the lobby and find my pizza on the floor. When I called to get a refund, the operator refused to give me a refund and told me that he can re do the order and have me pick it up at the store. Bad customer service. People deserve better service and not have their food be left on the floor

  Owner response · Sep 1, 2026

  Hi Johnny,<br><br>We're truly sorry to hear about your recent experience with us. It's concerning to learn about the delivery issues and the way your situation was handled. This is not the level of service we strive to provide. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can learn more about your experience. We appreciate your feedback and want to make things right.<br><br>- Domino's Customer Support

• GGoogle reviewer

  Local Guide

  Aug 29, 2026

  Worst Service!!<br>I ordered from this location and they constantly mess up my order and I have had enough.<br>They left my pizza basically on the floor unattended. They did not call me to come downstairs to pick it up as they usually do. When I called to report the issue, whoever answered the phone was very dismissive.<br>I WILL NEVER ORDER FROM HERE AGAIN!!!

  Owner response · Sep 1, 2026

  Hi Cee,<br><br>We're really sorry to hear about your experience with your recent order. It's disappointing to know that the service you received was not up to our usual standards, and we understand your frustration with how your order was handled. We take these matters very seriously and would like to learn more about what happened. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can address your concerns directly.<br><br>- Domino's Customer Support

• GGoogle reviewer

  Aug 25, 2026

  I never got my order. I should have seen the reviews. The WORST dominos. I called the lady when the app tracker said delivered and she repeated to me that it's "being, BEing being" delivered. I didn't fuss at her attitude and just said okay thank you. After an hour I called back and she had the young male driver answer who was just as rude. He did not let me talk and hung up on me. They were also rude to my husband. Then when I called back the Spanish speaking lady refused to let me talk with a manager and said I have to listen to her otherwise she will hang up. I said I would not like to talk to her but speak to a manager please. So she hung up. I called again to ask when a manager will be in or at least when she won't be there and again she just wanted to argue and said I would need to call all day if I wanted to call to see when she is not there. THE WORST DOMINOS. I spoke in both languages so there is no excuse for this poor behavior. Honestly they should just close this dominos do

  Owner response · Aug 30, 2026

  Hi Irley Elizabeth,<br><br>Thank you for bringing this to our attention. We're truly sorry to hear about your experience with your order and the interactions you had with our team. This is not something we take lightly, and we want to ensure that such situations are addressed appropriately. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can learn more about your experience and work towards a resolution.<br><br>- Domino's Customer Support

• GGoogle reviewer

  Local Guide

  Aug 18, 2026

  This is crazy. This driver thinks they are from Fast and furious driver I guess

  Owner response · Aug 23, 2026

  Thank you for bringing this to our attention. We take these matters very seriously and want to ensure the safety of everyone involved. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can learn more about your experience. - Domino's Customer Support

• GGoogle reviewer

  Aug 17, 2026

  Do Not eat from this place this guy named micheal is a very nasty dude that doesn't know how to do this job correctly he Has a Attitude But is the manager LOL, always picking his nose Acts like a little kid, None OF THEM WEAR GLOVES do not eat from this place, the food is absolutely disgusting and terrible Cold pizza , Almost Taste Stale Do Not eat from this place i went in and saw him licking his nose while making pizza so disgusting and he's the manager very nasty place and MICHEAL the manager is a very rude guy

  Owner response · Aug 23, 2026

  Hi Evan,<br><br>Thank you for bringing this to our attention. We take these matters very seriously and want to ensure our customers have a positive experience. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can learn more about your experience and address your concerns directly. <br><br>- Domino's Customer Support

• GGoogle reviewer

  Aug 10, 2026

  Terrible place of business . Manager is very rude with customer service

  Owner response · Aug 16, 2026

  Thanks for bringing this to our attention, Moses. We're sorry to hear about your experience with our customer service. This is not something we take lightly, and we want to address your concerns. Please visit https://bit.ly/DominosCares and reference store number #3944 so we can learn more about your experience. - Domino's Customer Support