Verizon

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 1, 2026

  Nick helped take care of my phone. The phone was extremely hot and he fixed the problem immediately. He was extremely kind and took the time to answer all of my questions

  Owner response · Sep 3, 2026

  Hello,<br><br>Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nick was able to assist you promptly and effectively with your phone issue. It's wonderful to know that he provided you with the kind and thorough service you deserve. We appreciate your feedback and your 5-star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. <br><br>

• GGoogle reviewer

  Aug 31, 2026

  Nicholas was great, he helps make everything so easy, smooth and fast!

  Owner response · Sep 7, 2023

  Thank you so much for sharing your outstanding experience with Rasheed at our Verizon store. We're thrilled to hear that he provided you with exceptional service and made your transition to a new phone smooth and hassle-free. Rasheed's ability to explain technical details in an understandable way and ensuring that everything from your old phone was transferred properly is truly commendable. We're glad that he could leave you feeling confident and satisfied with your new phone. Your high praise a

• GGoogle reviewer

  Aug 21, 2026

  Shannalee made the<br>pickup process for my phone super quick and easy

  Owner response · Aug 30, 2026

  Hello,<br><br>Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Shannalee made the pickup process quick and easy for you. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!<br><br>

• GGoogle reviewer

  Aug 20, 2026

  Rating only — no comment.

  Owner response · Aug 23, 2026

  Hello,<br><br>Thank you for taking the time to share your feedback with us and for giving us a 4-star rating. We are pleased to hear that you had a positive experience at our Verizon store. Your satisfaction is important to us, and we are always striving to improve our services.<br><br>If there is anything specific you think we could do better or any suggestions you might have, please feel free to let us know. We value your input and are committed to providing the best possible service to our cu

• GGoogle reviewer

  Aug 20, 2026

  Probably the best experience I could have hoped for. Rasheed is an absolute professional and resolved any issues that came up. Would absolutely go back if/when the need arises.

  Owner response · Aug 30, 2026

  Hello,<br><br>Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rasheed provided you with such a professional and satisfactory service. Your kind words and perfect rating mean a lot to us, and we're delighted to know that you would choose us again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again whenever the need arises.<br><br>

• GGoogle reviewer

  Aug 20, 2026

  Highly recommend this store very clean and organized. Nicholas have great costumer service and very professional

  Owner response · Aug 23, 2026

  Hello,<br><br>Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience at our store and that you found it clean and organized. It's wonderful to know that Nicholas provided you with excellent customer service and professionalism. We truly appreciate your recommendation and look forward to serving you again in the future.