World Insurance Associates LLC
52 W Main St
World Insurance Associates LLC (World) is headquartered in Iselin, N.J., and is a nationally ranked, full-service insurance organization providing individuals and businesses with top products and services across personal and commercial insurance, employee and executive benefits, retirement and financial services and human capital management solutions.The Bogota location came to World Insurance Associates through the Robert Wilkens Insurance Agency acquisition in 2021.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Bogota
#14 / Professional
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In Bogota overall
#100 of all businesses
Insurance agency
#2 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideMar 23, 2026
I have been using this company for a long time. This year an associate sent me an insurance estimate that was 49% higher than last year. There were no claims filed last year and the properties plumbing and electrical systems were upgraded. When I asked to provide estimate from another insurance company, I was told that the underwriter had that only option available. Unfortunately that was a lie because I went to another insurance company and got the same quote as last year. Very disappointing turn of events.
Owner response · Apr 8, 2026
Jurga, thank you for sharing your recent experience with us. We deeply apologize for the service lapses and any errors with your policy. Our team strives to deliver exceptional customer experience, and we regret falling short this time. Please know that we take your feedback seriously and are working diligently to prevent such issues in the future. Thank you again for sharing your concerns.
- GGoogle reviewerLocal GuideOct 25, 2024
I have the same experiences as some other clients with poor customer service. Sometimes during business hours, nobody answers the phone. Other times you get transferred a couple times and get short responses from an agent. Agents are less than helpful and are slow to respond to emails, if they respond at all. I've explained to the broker and to agents that one of the insurance companies I have a policy with is no longer writing policies in NJ beginning in 2025. I have explained this situation to several people in the office, but none of them pay attention to the details. I waited four weeks for an agent to finally assist me with a quote, and I get an email reply to keep the policy I have because they have no carriers that are writing policies with a dog. This is not an option, but if anyone there chose to care about their clients concerns I'd of had a different experience. In December of 2022 I traded a vehicle. This is generally a simple task, and has always been with every vehicle I
Owner response · Sep 5, 2025
Mr. Russell, thank you for taking the time to provide your feedback. We are genuinely sorry to hear about your recent experience, as it does not reflect the high standards of service we strive to deliver daily. Your comments are invaluable in helping us improve our performance. Moving forward, we are implementing changes to ensure you receive the superior service you deserve. Please feel free to fill out this form with more information that would help us make this right for you https://www.world
- GGoogle reviewerLocal GuideOct 19, 2024
To date, I am pleased with this agency's consistent responsiveness via email and their overall helpfulness. They successfully secured flood insurance for me after my previous provider terminated my policy.
Owner response · Sep 5, 2025
Thank you for taking the time to provide your feedback. It's much appreciated.
- GGoogle reviewerLocal GuideSep 6, 2024
Rating only — no comment.
- GGoogle reviewerAug 26, 2024
Historically a great company w/ great agents who cared about their clients.<br><br>Horrible since their World Insurance merger 1-2yrs ago.<br><br>Insurance agents don't answer calls or emails in a timely manner at all. When finally reached, they defer their calls to reps who say they are unqualified to sell or discuss a policy, and you have to call the office 10x (I average 1 -2 calls a day) to receive one callback or email response(if we get any at all).<br><br>They leave loyal/returning customers hanging with deadline sensitive items, like policy renewal deadlines and documents needed in time for home closings. When connected, they do a poor job of matching policy holders w/ comparable coverage when changing policies and fail to advise the policy holders of such changes --they're available to collect payments but unreachable for critical policy updates & document sharing.<br><br>Reps are avoidant (frequently ignoring emails & calls) and always "gone for the day" even when you call as
- GGoogle reviewerLocal GuideAug 20, 2024
Not helpful at all! Ryan was ok.
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