The UPS Store

Review quality analysis

Computed from 8 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jul 6, 2026

  They were so kind and patient with me. Mahi, an associate, went above and beyond to explain everything to me and was very polite and made the experience of sending packages overseas so simple.

• GGoogle reviewer

  Jun 25, 2026

  "Huge shoutout to Mahi at this UPS Store! I came in needing some printing services, and he made the whole process incredibly easy. The print quality came out perfectly, and he was fast, professional, and very helpful. Highly recommend asking for Mahi if you need anything printed!"

  Owner response · Jun 26, 2026

  Hi Fabio Wallace, thank you for the review! We know we can always count on Mahi. We appreciate the feedback and hope to see you again soon.

• GGoogle reviewer

  Jun 21, 2026

  I recently visited this location for printing services and received excellent assistance from Michelle and Tony. They were both incredibly helpful, professional, and efficient. I highly recommend this store for anyone needing reliable service

  Owner response · Jun 24, 2026

  Hello William Wallace, thank you for the review. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next visit, please don't hesitate to reach out.

• GGoogle reviewer

  Local Guide

  Jun 9, 2026

  Other times I went there I have little to no trouble with the employees here. It got 1 star down because I had a package sent to this location because the package needs a signature and ups kept bringing it to the house between 10am-12pm like seriously? This location charges $5 to pick it up which is beyond stupid honestly. It was scheduled for Saturday and ups decided Saturday morning nah we not bringing it. So I had to contact the shipper to reroute it. There shouldn't be a charge to pick up a package because ups decides to deliver in middle of the weekdays when normally they don't come in the area till 4pm.

  Owner response · Jun 10, 2026

  Hello Tina S, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. Please note that Direct 2 Retail, Shop Assist and Access Point are the only packages that can be picked up without any pickup charges. All other packages received using our store address are chargeable as Paid Pickup Package only customers. Unfortunately this cannot

• GGoogle reviewer

  Apr 24, 2026

  The best UPS shop in Lyndhurst! Every staff member is awesome, very attentive, fast paced and genuinely kind natured. Shout out to Victoria too!

  Owner response · Apr 25, 2026

  Hello, thank you for the review. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next visit, please don't hesitate to reach out.

• GGoogle reviewer

  Apr 23, 2026

  This is my far the BEST UPS Store! Friendly and Fast Service! Mahi and the guys are a pleasure to do business with! I would recommend going here, even if it is out of your way!!!

  Owner response · Apr 24, 2026

  Glad to hear this, Jessica! Our goal is to make sure you get taken care of with world-class service. Much appreciation from everyone here at The UPS Store.