Maiello & Manzi Insurance Agency
28 Elizabeth St
All Forms of Insurance
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Rutherford
#66 / Professional
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In Rutherford overall
#399 of all businesses
Insurance agency
#5 in town
Review quality analysis
Computed from 8 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideJul 16, 2026
If you run a charter boat, you know how critical it is to have the right insurance to protect your business and your passengers. When I was looking for coverage for Hallie Loren Sportfishing, another captain told me I had to call Vito Manzi at Maiello & Manzi Insurance Agency. It was the best advice I could've taken<br>Vito knew exactly what I needed, got back to me incredibly fast, and offered the best quote around. The transition was seamless, and coverage started right away. I'm so happy with their quick service and great rates that I've already started switching my other property insurance policies over to them. Five stars all the way!
Owner response · Aug 7, 2026
Thank you for your kind words Eddie. Its a pleasure doing business with you.
- GGoogle reviewerLocal GuideMay 26, 2025
Awful experience! Shawn was completely incompetent!
Owner response · Sep 6, 2025
Can you please explain what occurred?
- GGoogle reviewerLocal GuideMay 2, 2025
Maiello and Manzi have not only helped us, but also our parents and loved ones. Being independent, they can shop the market and look for options periodically on your behalf. I would suggest giving them a try for home, auto and also for business/investment property.
Owner response · Sep 6, 2025
Thank you for the kind words. We are grateful for your review and business.
- GGoogle reviewerMar 25, 2025
Been with Maiello & Manzi Insurance since day 1 I started the business! Tom has always been there when needed the most! I had no need to look for another insurance company or even shop for prices as their prices are extremely affordable and their services go beyond my expectations. They answer and respond in a timely professional manner. Couldn't be any happier. They are affordable, with excellent customer service. If I could give them 10 stars I would.
Owner response · Sep 6, 2025
Thank you for your kind words.
- GGoogle reviewerMar 10, 2025
Very Poor service. You call & call & call. No one returns your phone calls or puts anyone else in touch with you. I will not use in the future nor would I recommend them to anyone. At one point, I thought they were good to deal with but have gone Way Down Hill since. Bad to deal with.
Owner response · Mar 10, 2026
Who did you leave a message with?
- GGoogle reviewerLocal GuideJan 26, 2024
Stay away from this firm. They do not communicate and talk with clients after they obtain your business. They dont care about your needs and additions in your life. We lost our home in 2022 and found out that we were not insured properly. It is up to you to understand their business and your needs. Never a phone call or email about any changes. We suffered a loss of $750k due to not being insured properly between personal effects and vehicle. If you hire a company, you hire their expertise and customer service. When the fire happened, they went rogue and didnt offer any support. If your looking for guidance and continued support for you and your families best interest this is not the firm to use.
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