3 Day Blinds

Review quality analysis

Computed from 10 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Apr 22, 2026

  I purchased window treatments for four different windows in 2022, investing thousands of dollars with the expectation of long-term reliability. By 2026, the automation hubs stopped working completely.<br><br>What's most disappointing is not just the product failure, but the complete lack of support. When I reached out, I was told that 3 Day Blinds had acquired Smith & Noble and taken over the automation systems, but if they stop working, there is essentially no fix, no replacement, and no meaningful support available.<br><br>There was no accountability, no attempt to resolve the issue, and no technical assistance offered. For a company selling premium-priced products, this kind of "it is what it is" response is unacceptable.<br><br>This experience reflects a poor business model and even worse customer service. I would strongly caution others against purchasing automated window treatments from 3 Day Blinds, as you may end up in the same situation with expensive products that fail with n

  Owner response · May 8, 2026

  Smith & Noble U.S. operations have joined forces with 3 Day Blinds to provide world class design services. Smith & Noble customers can expect the same great service, expert design advice, and high-quality custom products that will now be brought to you by 3 Day Blinds. With almost 50 years of experience in the window coverings business, 3 Day Blinds manufactures and sells high-quality custom window treatments. 3 Day Blinds strives to provide warranty service and resources to previous Smith & Nob

• GGoogle reviewer

  Mar 27, 2026

  Rating only — no comment.

  Owner response · Apr 8, 2026

  Hello Melissa, At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800) 800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

• GGoogle reviewer

  Sep 11, 2025

  Rating only — no comment.

  Owner response · Oct 10, 2025

  3 Day Blinds is always looking to improve our designs to offer the best quality, and we appreciate your feedback. All of our blinds are covered under warranty should you need any service. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at CustomerCare@3day.com

• GGoogle reviewer

  Local Guide

  May 6, 2025

  Just got hung up on by service rep because I asked too many questions I guess. 661 number today at 8:25 am Eastern

  Owner response · Sep 5, 2025

  Hello,<br><br>We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.<br><br>

• GGoogle reviewer

  Local Guide

  Apr 3, 2025

  I took a day off from work to have my blinds installed. They took the wrong measurements and had to reorder the correct size. They also forgot to order 2 of the valances. I have been waiting for over a month now for the correct order to come in. I called, they said the correct order was in. I took another day off. They then said they have the blinds, but not the valances.<br>I'm definitely never recommending this company to anyone.

  Owner response · Sep 5, 2025

  Hello,<br><br>We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.

• GGoogle reviewer

  Local Guide

  Dec 17, 2024

  Might as well call it 3 months blind. Too expensive for a so so service. Was charged for a 2nd day installation that didn't happen, and they are giving me the run around to refund the additional charge.<br><br>Case number is 02973915

  Owner response · Sep 5, 2025

  Hello,<br><br>We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.