United States Postal Service
20 Main St
Visit your local Post Office(tm) at 20 Main St! The U.S. Postal Service(r) (USPS(r)) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers walk-in passport services.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Little Ferry
#15 / Other
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In Little Ferry overall
#222 of all businesses
Government & Public Office
#1 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideAug 24, 2026
Aiesha was an absolute ray of sunshine! She was incredibly friendly, patient, and helpful throughout the entire process. You don't always expect to leave the post office in a better mood than when you walked in, but that's exactly what happened. She may honestly be the reason this location has such a high rating . USPS needs more people like Aiesha!
- GGoogle reviewerLocal GuideAug 1, 2026
I just came here today at exactly 12:13 and the times for closing very clearly posted is 12:30 and there were two other customers who also said the same thing and had to stand outside. I'm not sure why they decided to close earlier when there is clearly someone inside but lights are off. Odd all over and I don't have the best experience here ever.
- GGoogle reviewerJul 24, 2026
Rating only — no comment.
- GGoogle reviewerJul 24, 2026
The woman handling passport applications had a very rude and unpleasant attitude. Customer service was disappointing, and it made an already stressful process even more frustrating. I understand people have busy days, but treating customers with courtesy and respect goes a long way. I hope they improve their customer service in the future.
- GGoogle reviewerLocal GuideJul 22, 2026
Had a great experience at this post office today. A lovely gentleman took good care of my daughter and I. He didn't mind that we had a bunch of packages to send out and he was very patient.
- GGoogle reviewerLocal GuideJul 21, 2026
<br>I had such a wonderful experience at this USPS location. The young lady who helped me with my passport application went above and beyond to make sure everything was completed correctly. She was incredibly patient, kind, professional, and made what could have been a stressful process feel so easy. It's rare to come across someone who genuinely cares about providing excellent customer service, and she truly exceeded my expectations. Thank you for your kindness and dedication it did not go unnoticed. USPS is lucky to have someone like you. Highly recommended! Clerk 99
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