Olive Tree Spa

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jun 7, 2026

  Clean, lovely, relaxing. Anne was amazing thank you so much!!

  Owner response · Jul 7, 2026

  Thank you so much for your wonderful 5-star review, Viola! We're delighted to hear you enjoyed the clean, relaxing atmosphere and had such a great experience with Anne. Your kind words truly mean a lot to us. We look forward to welcoming. you back again soon!

• GGoogle reviewer

  May 25, 2026

  I had a massage with Ana for the first time at Olive Tree spa, and I left there feeling brand me. She was excellent. I finally found someone near me for massages. I can tell she loves what she does. I only want Ana for my massages. The only problem is that my boyfriend and I go for couples massages. I want Ana, and so does he. But there's only one 1 of her.

  Owner response · Jun 7, 2026

  Thank you so much for your amazing 5-star review! We're thrilled to hear that Ana made such a wonderful impression and helped you feel refreshed and renewed. She truly loves what she does, and your kind words mean the world to her and our team. We may only have one Ana, but we'll do our best to make every visit just as special for both you and your boyfriend. We look forward to welcoming you back again soon!

• GGoogle reviewer

  May 22, 2026

  This was the worst spa treatment I have ever had! I wish I listened to all the reviews, please do not make the same mistake!!!<br>I went in for a foot massage and couples "massage" and I left feeling worst than I did when I went in. It has been a week since the "massage" and my ankle is still swollen and my back is still tender. They do not know how to massage and I honestly will never believe their license is real.<br>It felt as if she used her elbows the entire time, I paid for 90 minutes and she walked away several times to waste time. Also they did my stomach and head which is not in the description at all, i had the worst stomach pains for 2 days and headache.<br>Please listen to the bad reviews this is NOT A SPA, its uncertified overpriced physical therapy!!!

  Owner response · Jun 7, 2026

  Hi Jasmin Lopez,<br><br>We take all reviews very seriously and have conducted a thorough internal investigation. After reviewing our appointment notes, POS appointment records, customer records, receptionist logs, and therapist records, we were unable to find any record of your visit under this name.<br><br>Because your review contains serious allegations about our business, we ask that you contact us directly at (201) 482-0397 with the date, time, and booking details of your visit so we can pro

• GGoogle reviewer

  May 9, 2026

  I had a massage. Nice experience. I recommend Ana!!

  Owner response · Jun 7, 2026

  Thank you so much for your wonderful 5-star review, Cheryl! We're so happy to hear you had a nice experience, and Ana will be thrilled to know you recommended her. We truly appreciate your support and look forward to welcoming you back again soon!

• GGoogle reviewer

  Local Guide

  Mar 21, 2026

  It's a shame because my entire experience was 5 stars up until the last 5 minutes... I tipped $8 cash, but I was pressured to give $20. I didn't have $20 bill on me so they said "it's okay, you can use your card!" I only gave the $20 because my massage was so good and felt bad because they're clearly not paying their staff a sufficient hourly wage. They guilted me into the $20 tip by saying "with Groupon, we waived the sales tax!" It's sad because I felt amazing coming out of my massage, but I ended up leaving the building uncomfortable and annoyed after being pressured to tip. I will not be back- slimy, unprofessional, and not an ethical way to conduct business.

  Owner response · Apr 8, 2026

  Thank you for your feedback. We're glad to hear that you enjoyed the massage itself, but we're truly sorry that your experience at the end felt uncomfortable.<br><br>Gratuity is always at the discretion of our guests, and we sincerely apologize if our communication made you feel pressured in any way. That is never our intention.<br><br>We appreciate your comments and will use them to better guide our team in maintaining a more comfortable and professional experience for all of our guests.

• GGoogle reviewer

  Mar 7, 2026

  I booked a body massage and went, and it was so comfortable and effective.

  Owner response · Apr 8, 2026

  Thank you so much for your wonderful 5-star review! We're very happy to hear that you found the massage comfortable and effective. Our team always strives to provide quality service at a reasonable price, so your kind words truly mean a lot to us. We look forward to welcoming you back again for another relaxing visit!