Action Coffee Company

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Feb 12, 2026

  Action coffee company is the real deal! Jim and George are wonderful people, definitely recommend them

• GGoogle reviewer

  Aug 11, 2025

  I have been doing business for many years starting with repair of a Dela Corte high end machine> Same machine broke down as it is now committed to my coffee in a motorhome and I sent it FedEx ground with appropriate insurance. FedEx destroyed it and Action Coffee said at this point it might not be worth fixing and recommended the only espresso machine the sell, the Cube by Sanremo.<br>Wether the new technology or what it makes the best cappuccinos I have ever brewed.<br><br>I always buy my coffee from Action Coffee and will maintain an ongoing relationship for my coffee but the "Cube" will probably outlast me!<br><br>Anyway, if you love coffee like I do ditch Starbucks and get a machine and coffee from Jim & George! BTW, they love dogs and if you bring them they always have treats!!

• GGoogle reviewer

  Local Guide

  Aug 6, 2025

  Truly the best of the best. Very nice guys who are experts of the industry. Fixed my machine quickly!

• GGoogle reviewer

  Local Guide

  Apr 14, 2025

  I needed to get my home espresso machine repaired and was very pleased to find this shop. They not only sell and service both home and commercial espresso setups but also offer a selection of coffee and possess a wealth of knowledge about all things coffee brewing, whether for commercial use or as a home hobby. My experience working with them was excellent. I found them to be friendly, knowledgeable, trustworthy, and honest. They efficiently fixed and descaled my machine for a fair price. I highly recommend their services.

• GGoogle reviewer

  Feb 28, 2025

  I spoke to a gentleman regarding a Faema Enova espresso machine that wasn't working. The initial encounter went seemingly well and I gave him all the pertinent information and he said he would get back to me. An entire week goes by and after calling them back several times and leaving a couple more voice mails, no correspondence whatsoever. I'm not sure if they're extremely busy or simply just not interested anymore, but I have since called another company. Very bizarre experience.

• GGoogle reviewer

  Feb 27, 2024

  I was recently in the market for a home espresso set up. After weeks of doing online research and wanting to test out machines in person, I found Action Coffee. I am so thankful I found this family-owned hidden gem right under my nose here in Bergen county. This was the place for me as I value good customer service. From the moment I called to see what machines they had in stock, Jim was nothing short of fantastic. He has a wealth of knowledge, is welcoming, passionate, but not pushy at all, and just an all around cool guy! When I went to check out the machine that I was interested in, I was greeted with an espresso. Jim had the machine all set up for me and walked me through how to use it. I ended up getting a Rancilio Silvia and Fiorenzato f4 Evo grinder as well as a bunch of goodies for my new set up. They also sell quality beans and supply many local cafes and restaurants. You must try their Black velvet blend. It's excellent! I will definitely be coming back here for all of my cof