River Club Apartments

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 20, 2026

  I lived at RiverClub Apartments for many years, and I would not recommend that anyone move here. During my time there, there was constant noise every single day. The walls were extremely thin, and I could hear my neighbors using the bathroom and doing other activities. There was also black mold coming out of the faucets in my apartment. In my opinion, the property manager was unhelpful and did not address residents' concerns effectively. The complex also seemed to charge fees for nearly everything in addition to the monthly rent.

  Owner response · Aug 30, 2026

  We take concerns involving noise, apartment conditions and management response seriously. However, we're unable to identify you or verify the circumstances described because your review does not include your name or contact information. All applicable fees are disclosed in the lease and supporting documents provided to residents. Please contact our on-office directly so we can assist you. We wish you all the best in your new home!<br>JCMLiving Resident Services

• GGoogle reviewer

  Jul 15, 2026

  What a Downgrade in the last 6 months!<br>So greedy it feels kind of unethical, hidden fees out of nowhere.<br>Thats what happens when you can't be consistent with the management and don't care about the residents, only the money, and cannot even sanitize the dog park or paint the parking lanes.<br>6 years here and never felt so unappreciated and threatened with legalities.

  Owner response · Aug 7, 2026

  Roger, <br>Thank you for taking the time to share your feedback. We're sorry to hear that you feel your recent experience has not met your expectations.<br>We understand your concerns regarding fees, community maintenance and communication. Our goal is always to provide a positive living experience for all of our valued residents. Any fees assessed are outlined in the lease agreement or communicated to residents and we continually evaluate our community to prioritize maintenance and improvement

• GGoogle reviewer

  Jun 26, 2026

  We've lived at RiverClub Apartments for six months now, and compared to our previous apartment complex, this community has been incredibly quiet. We especially appreciate that now that we have a baby.<br><br>Maria, our leasing manager, was wonderful during our move-in process. We experienced a few issues with the AC and hot water, but whenever we submitted a maintenance request, the team responded promptly and resolved the problems quickly.<br><br>I've seen some reviews mentioning noise concerns. While we occasionally hear our upstairs neighbors, I think that's fairly common in apartment living, and it has never been excessive or disruptive for us. If complete silence is a priority, a single-family home might be a better fit.<br><br>We also love the pool area and the grill stations, which residents can use anytime. The riverwalk right next to the apartments has been a huge bonus, and there are several retail stores within a 10 minute walk. The location truly is unbeatable.<br><br>Overa

  Owner response · Jul 8, 2026

  Hello Evelin, <br>Thank you for your wonderful review! We're delighted to hear that your first six months at River Club Apartments have been such a positive experience.<br><br>We're thrilled that you're taking advantage of the pool, grilling areas and beautiful Riverwalk We are thrilled that our convenient location has been such a benefit.<br><br>Thank you for recommending our community and for choosing River Club Apartments as your home. We truly appreciate your kind words and look forward to c

• GGoogle reviewer

  Jun 19, 2026

  So as I just moved out. I was sent s bill not my deposit back that my lease ended 9 days after I moved out . I was billed 900.00 dollars and my deposit was kept after so many years there this is how my exit went . DONT MOVE HERE

  Owner response · Jul 8, 2026

  Jose,<br><br>We are sorry to hear that you were disappointed with your move-out experience.<br><br>Move-out charges and security deposits are determined in accordance with the terms of the lease agreement, including any applicable notice requirements, lease obligations and charges assessed after the apartment has been vacated. We understand that receiving a final statement can be frustrating, particularly after being a long-term resident.<br><br>If you have questions regarding the charges on you

• GGoogle reviewer

  May 27, 2026

  I would give this place 0 stars if I could. I could not wait to move out of River Club Apartments. I rented one of the townhomes expecting peace and privacy but the walls and floors are so thin that living there became unbelievably stressful. The downstairs neighbor constantly banged on the ceiling/floor over completely normal daytime walking. We went out of our way to accommodate the situation, we had FIVE rugs throughout the apartment living trying to reduce noise and it still wasn't enough.<br><br>What was most disappointing was management's response. Instead of actually addressing the building's terrible sound insulation or resolving the situation properly, they mostly just sent emails back and forth while we continued living in a hostile environment. My 3 yo became terrified to enjoy normally inside our own apartment because we were constantly worried about more banging and complaints.<br><br>For the amount they charge, the quality is unacceptable. The rent increases were outrageo

  Owner response · Jun 8, 2026

  We're very sorry to hear that your experience at River Club did not meet your expectations. We understand how frustrating ongoing noise concerns between neighboring homes can be, especially when it impacts your family's comfort.<br>We appreciate you acknowledging Maria's efforts during your residency and we regret that you felt unsupported afterward. We would have liked to reach out to you directly, however you didn't include your contact information. We invite you to reach out to our Senior Pro

• GGoogle reviewer

  Apr 3, 2026

  10 things you should consider before moving in to the River Club Apartments.<br><br>1. Be prepared for your rent to increase by 20%. This happened to us and it's why a lot of people are always moving out.<br>2. Poor construction decisions. The floors are made of wood and there's no insulation of sound. The floors used to be carpeted but they changed that. So if you live in the more expensive upstairs floors with 2 bedrooms 2.5 baths. Your neighbors downstairs will complain if you have young kids that play and run around the apartment. If you have toddlers you know what I am talking about. Our neighbor below took every opportunity to bang on our door because she said we were too loud. We had a 2.5 year old. We bought black mats to put everywhere. We were paying so much money for the apartment and our floors looked so ugly to keep our downstairs neighbors happy, and they still weren't happy. We had to move out.<br>3. They put lipstick on a pig. The apartments were built in 1998. So the s

  Owner response · May 9, 2026

  Obinna, <br>We're sorry to hear that your experience did not meet expectations and appreciate you taking the time to share such detailed feedback.<br>We understand your concerns regarding pricing, noise between apartments and communication during your move-out process. These are important matters and we take them seriously. Our goal is always to provide clear communication, fair billing and a comfortable living environment for all residents. We regret if there was any confusion regarding your fi