Frank's GMC Service

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jul 22, 2026

  Matt and Sayat in the service department are marvelous. Sam and Mark in Sales are equally great. Franks is such a pleasure to deal.

  Owner response · Aug 7, 2026

  Thank you for your wonderful review, Bill! We're thrilled to hear that Matt and Sayat provided you with marvelous service and that Sam and Mark in Sales were equally great. It's always our goal to create a pleasant experience for our customers. We look forward to seeing you again soon!<br><br><br>Sincerely,<br>Frank's GMC Team<br>

• GGoogle reviewer

  Jul 8, 2026

  Sam the general sales manager held my hummer Ev buyout check of $21k+ for a $1k deductible on a deer incident that I had with a loaner car while my hummer Ev was being repaired. Otherwise all the service guys did a great job for the 5-10 times I visited the service department.

  Owner response · Aug 7, 2026

  Thank you for your feedback, Lior. We understand your concerns regarding the buyout check for your Hummer EV and the incident with the loaner car. We appreciate your positive comments about our service team during your visits to Frank's GMC. If you'd like to discuss this further, please reach out to us directly. Your experience is important to us, and we aim to uphold the standards you expect from us. <br><br>Sincerely, Frank's GMC Team

• GGoogle reviewer

  Jun 30, 2026

  By far, the best dealership service area I have ever dealt with. Everyone is friendly, welcoming and courteous right down to mechanic techs who also greet you when passing by. Sayat, in particular, could not be more accommodating and dedicated to making you feel like a valued customer. He certainly takes pride in his job. Kudos to Frank's GMC for excellent service!

  Owner response · Jul 8, 2026

  Thank you for your wonderful review, Edward! We're thrilled to hear that you had such a positive experience with our service area and that our team, especially Sayat, made you feel valued. Our team takes pride in providing excellent service at Frank's GMC, and your kind words motivate us to keep up the great work. We look forward to seeing you again!<br><br><br>Sincerely,<br>Frank's GMC Team<br>

• GGoogle reviewer

  Local Guide

  Apr 17, 2026

  I have bee a customer of Frank's GMC at least 30 years. The staff in their sales and service departments are the best.

  Owner response · May 9, 2026

  Thank you for your wonderful review, Pamela! We truly appreciate your loyalty over the past 30 years. It's fantastic to hear that you have had such positive experiences with our sales and service teams at Frank's GMC. We look forward to continuing to serve you in the future!<br><br><br>Sincerely,<br>Frank's GMC Team<br>

• GGoogle reviewer

  Local Guide

  Mar 20, 2026

  Rating only — no comment.

  Owner response · Apr 9, 2026

  Thank you so much for your 5-star review, Victor! We appreciate your support and are thrilled to hear that you had a great experience with us at Frank's GMC. Our team looks forward to seeing you again soon!<br><br><br>Sincerely,<br>Frank's GMC Team<br>

• GGoogle reviewer

  Dec 4, 2025

  Rating only — no comment.

  Owner response · Dec 10, 2025

  Thank you for your 5-star review, Jeffrey! We truly appreciate your support and are glad to hear you had a positive experience at Frank's GMC. We look forward to serving you again in the future!<br><br><br>Sincerely,<br>Frank's GMC Team<br>