Holiday Inn Hasbrouck Heights-Meadowlands by IHG
283 NJ-17
This modern hotel is 4 miles from both Meadowlands Racing and Entertainment Complex and MetLife Stadium. It's 8 miles from the George Washington Bridge. Bright rooms have TVs and Wi-Fi, plus minifridges, microwaves and coffeemakers. Suites add separate living rooms and sofa beds. Amenities include a restaurant, a bar and a business center, plus a gym and a seasonal outdoor pool. Parking is available.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hasbrouck Heights
#10 / Other
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In Hasbrouck Heights overall
#221 of all businesses
Hotel & Lodging
#2 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideSep 5, 2026
Not bad but a lot of noise from outside the hotel and from other rooms
Owner response · Sep 2, 2026
Dear 3 6 9,<br>Thank you for choosing us. Our goal is to exceed our guests' expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future.<br>Best<br>John Tierney<br>General Manager
- GGoogle reviewerLocal GuideSep 3, 2026
Beds are way too soft and old, the room is clean but your status on IHG doesn't mean anything here. The very best they did was 1pm which is nothing. I have a platinum status and 4 nights away from being Diamond. That means I chose to be at IHG for nearly 70 nights this year... I guess it is time to move to Marriot because Holiday Inn is becoming Days Inn...
Owner response · Sep 4, 2026
Hi Alysson,<br><br>We appreciate your feedback and are sorry to hear about your experience with the bed comfort and recognition of your IHG status. We strive to provide exceptional service to all our guests, and your insights are invaluable in helping us improve. We hope you'll give us another opportunity to enhance your stay in the future.<br><br>- The Staff at Holiday Inn Hasbrouck Heights-Meadowlands
- GGoogle reviewerLocal GuideSep 3, 2026
Rating only — no comment.
Owner response · Sep 4, 2026
Thank you for sharing the awesome rating of your experience, and please visit us again.
- GGoogle reviewerSep 1, 2026
good hotel
Owner response · Sep 2, 2026
Dear Eliyas Ali,<br>Our team is dedicated to providing a great experience, and we appreciate your feedback as it helps us achieve this goal. We are thrilled to hear that you enjoyed your stay. Thank you for choosing our hotel while visiting the area, and we hope to see you again on your next visit.<br>Best,<br>John Tierney<br>General Manager
- GGoogle reviewerSep 1, 2026
good hotel
Owner response · Sep 2, 2026
Dear Abhishek Dave,<br>Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.<br>Best,<br>John Tierney<br>General Manager
- GGoogle reviewerSep 1, 2026
I'm a frequent stayer at this hotel for about five years weekdays only. Unfortunately there is always a few small drawbacks. You're rolling the dice with the rooms you get. Whether there's a smudge on the toilet. Stains on towels. Walking in to your temperature settings being in Celsius. Or tour busses of kids running through the hotel. The owners or managers don't care enough to thoroughly inspect the condition of the rooms. And be selective on which staff member you bring it up to, there's never any rush to accommodate a frequent stayer unless you're talking to Gilbert, Tal, or Eloisa.And the general manager has a horrible attitude
Owner response · Sep 4, 2026
Hi Jordan,<br><br>We appreciate your loyalty over the years and are sorry to hear about the inconsistencies you've experienced. Your feedback is invaluable, and we will address these concerns with our team to enhance our service and room quality. We're committed to providing a better experience for all our guests and will work on improving our communication and responsiveness. Thank you for highlighting the team members who have made a positive impact during your stays.<br><br>- The Staff at Hol
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