Alba Kitchen and Bath - Hasbrouck Heights

Review quality analysis

Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 2, 2026

  Rating only — no comment.

  Owner response · Sep 3, 2026

  Thank you, Alejandro, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon. If there's anything we can do for you, please let us know.

• GGoogle reviewer

  Sep 2, 2026

  My review was with a separate company who installed kitchen backsplash that had nothing to do with you.<br><br>I paid in full over 20k your pantry cabinet is 2500+ which every panel had damage.<br><br>My microwave cabinet you sent the wrong size I had to have someone else come and create a molding for it.<br><br>My<br>Island side panel had seams that looked like they were assembled worse than a $150 Walmart cabinet.<br><br>My dispute was 4750 and it got denied bc you mislead synchrony I have sent all texts threads which you only sent your side of the conversation. We'll see what happens and I'll be sure to post the result from synchrony as well<br><br>I've never heard of a company taking back damaged cabinets to pull apart and reship and yes I wanted no part of that. You guys ship your merchandise in 1/2 cardboard with nothing covering on inside

• GGoogle reviewer

  Jul 31, 2026

  Rating only — no comment.

  Owner response · Aug 9, 2026

  Thank you, Willans Arnulfo Jimenez Gaibor, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again and please reach out if there's anything we can do to help.

• GGoogle reviewer

  Local Guide

  Jul 6, 2026

  The cabinets are good quality, the design team super helpful... DO NOT USE THEIR CONTRACTORS.<br>Broke more stuff than they installed.<br>Everything they did that wasn't especially cabinets is screwed up.<br>The Cabinets are fine... I guess .. I gotta get back to scraping plaster off of EVERY SURFACE.

  Owner response · Aug 9, 2026

  Thank you for the feedback -- we're glad the cabinets and design team met your expectations, and I'm very sorry our contractors caused damage and extra work. That is not the standard we expect, and we will prioritize making it right. Please contact our service team using the phone number on your invoice or by replying to your order confirmation email and we will schedule an inspection and corrective repairs, including addressing any damage or cleanup caused by our contractors. We appreciate your

• GGoogle reviewer

  Jun 8, 2026

  I had asked Matt to come check out some issues with the cabinets, This was 2 months ago, Matt never came or even contacted me to say he would look. Very dissappointed! And A Cut Above who did my quartz countertop would say he would be at my house and never show. They did a terrible job with supporting my undermount sink. It looks like an eye sore.

  Owner response · Jun 10, 2026

  Linda, we're sorry to see you had a disappointing experience and appreciate you leaving a rating. We value your feedback and would like to make things right, so please contact our manager using the phone number or email on our listing and we will address your concerns promptly. Thank you for bringing this to our attention.

• GGoogle reviewer

  Local Guide

  Apr 2, 2026

  Rating only — no comment.

  Owner response · Apr 11, 2026

  Thank you so much for the five-star rating, Rick. We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.