Preferred Care at Home of Bergen County West

Review quality analysis

Computed from 13 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 16, 2026

  What a great experience we had with Preferred Care... The owner was amazing to deal with ...very accommodating... And the aides that we worked with were wonderful as well... very reliable and respectful! we were initially checked out by a nurse who was also terrific and did some follow up as well...I felt comfortable having them care for my brother while he was recuperating from his major surgery... I would definitely recommend this company to anybody who needs at home assistance...

• GGoogle reviewer

  Local Guide

  Jul 28, 2026

  A great and caring team of people that go above and beyond to help their clients. Immensely thankful for their help. Highly recommend!

  Owner response · Aug 7, 2026

  Thank you for your wonderful review! We appreciate your support and are so glad you had a positive experience with Preferred Care at Home. Thank you for choosing us!

• GGoogle reviewer

  Jul 27, 2026

  Darren and the team have been a great help for my wife and I, they're the best home care team I've worked with and I've been caregiving for many years now! Thank you Darren and team! Your help and support are truly appreciated !

  Owner response · Aug 7, 2026

  Thank you so much for your kind review! It really means a lot to our team that you took the time to share your experience. We're grateful for your support and are so glad we had the opportunity to help. Thank you for choosing Preferred Care at Home!

• GGoogle reviewer

  Jul 24, 2026

  Mimi is very attentive to all of my 95 year old mom's needs. My mom really enjoys her company. She goes above and beyond! Thank you!

  Owner response · Aug 7, 2026

  Thank you so much for your thoughtful review! Reading comments like yours means a lot to everyone on our team. We truly appreciate your support and are grateful you chose Preferred Care at Home.

• GGoogle reviewer

  Sep 30, 2025

  Working with Darren and his team has been a lifesaver for me. The companion Trish he sends for my husband is wonderful. I highly recommend Preferred care if you need at home help for a loved one

  Owner response · Aug 7, 2026

  Thank you for the wonderful review! Reading comments like yours puts a smile on our faces. Our entire team sincerely appreciates your feedback, and we're so glad we could help. Darren - PCAH

• GGoogle reviewer

  Sep 11, 2025

  I researched many care providers for my 86 year old aunt. Most of the agencies I contacted relentlessly pursued me and aggressively emailed, texted, and called for my business over the course of each day and evening.although they were asked to remove me from their data bases. I finally found Darren Klein who listened to my request and thoughtfully worked with me to craft the perfect care plan for my Aunt. His vast knowledge about Senior care coupled with his excellent work ethic, patience, follow-up, and kindness throughout this process were the perfect resolution to my Aunt's needs! I highly recommend him and will be ever grateful to him for his highly competent and courteous service.

  Owner response · Aug 7, 2026

  We really appreciate your review! Knowing we've made a positive difference means so much to our entire team. Thank you! Darren - PCAH