United States Postal Service
155 Main St
Visit your local Post Office(tm) at 155 Main St! The U.S. Postal Service(r) (USPS(r)) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers walk-in passport services.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Ridgefield Park
#21 / Other
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In Ridgefield Park overall
#176 of all businesses
Government & Public Office
#1 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 19 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideJul 21, 2026
The staff at this location is just miserable with their lives or jobs. Surveys at the end of each transaction are meant to be taken by the customer. Gladys gave herself a positive rating WITHOUT asking for my permission today at 10am. I really hope she fixes her miserable attitude when she's at work and composes herself in a professional manner or find a job she likes.
- GGoogle reviewerLocal GuideJul 2, 2026
Extremely slow service
- GGoogle reviewerLocal GuideJun 29, 2026
Horrible customer service. Hispanic older lady is extremely rude and unprofessional. Refused to manually scan package. She said no. Doesn't go through not my problem I don't need to punch nothing in. lol now im driving to another location because this weirdo doesn't wanna do her job.
- GGoogle reviewerLocal GuideJun 9, 2026
Terrible customer service with bad attitudes.
- GGoogle reviewerLocal GuideMay 29, 2026
It's actually hilarious, but not surprising, that this location has a 1.8-star rating. This is by far one of the most unprofessional USPS locations I've ever dealt with.<br><br>I had a passport appointment scheduled for my daughter that was booked two weeks in advance. On our way there, my husband and I called to confirm whether passport photos could be taken on-site. The employee who answered the phone was unbelievably rude, dismissive, and clearly acted like helping customers was a burden.<br><br>Then we were told that the manager had supposedly called everyone to cancel their appointments. Funny, because I never received a single phone call, voicemail, email, or any form of communication. If appointments were actually canceled, why weren't customers properly notified? And if they weren't, then why tell people they were?<br><br>Wasting parents' time, especially when they're traveling with an infant, is completely unacceptable. The lack of professionalism, poor communication, and terr
- GGoogle reviewerMay 12, 2026
Horrible, unprofessional service. I needed help with an urgent manner over the last couple of days and the counter person was very rude and eating both times I went there! Even rolled her eyes!Very unprofessional. Perhaps another post office will provide better service! Problem wasn't solved!
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