Matthew E. Esperon, OD

Review quality analysis

Computed from 7 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  May 14, 2026

  What a terrible experience at this eye office. Not only did I wait almost an hour and a half to see the doctor, but they then charged me for a service they simply did not provide. They called me 4 times the day before to verify my insurance, told me that I would owe my $10 copay at the end, and then charged me over $100 for a contact fitting that they did not provide. The employee would not provide me my prescriptions without paying for this service I did not receive. I will not be coming back to this office and I definitely will not be recommending this office to friends and family.

• GGoogle reviewer

  Local Guide

  Jul 3, 2025

  Dr. Esperon is simply the best--knowledgeable, personable, and always makes you feel genuinely cared for. And when it comes to picking out glasses, Vlad at the counter is second to none. His eye for style and attention to detail make the process seamless and enjoyable. I've been coming here for years, and the entire team consistently delivers top-notch service. They never disappoint!

• GGoogle reviewer

  Apr 3, 2024

  I have been coming to Dr Esperon for years and it was always a pleasure. However not anymore. I had a 1:30 appt. I didn't see Dr. Esperon until 2:30 (got there 10 minutes early and now over an hour later after my appt). Before he came into the examining room a woman worker came in to ask me questions...that was fine. I told her about the last time I was there for my exam and bought prescription sunglasses as well as regular glasses and paid extra for the scratch proof on my lens and that a month later my lens were scratched brought them back and was told that that protection doesn't really prevent scratching and was given back my glasses (although they were under warranty) In my file it was noted and that they gave me new lens, but there was no vendor invoice in my file for it (since it was under warranty). They NEVER replaced the lens but yet lied in my file. The woman worker told me to tell Dr. Esperon, I did and not even an "I'm so sorry that happened" Nothing! It certainly put a ba

• GGoogle reviewer

  Local Guide

  Oct 9, 2020

  I LOVE LOVE this office. Dr. Esperon is the best and the staff are super nice, always very kind. I do have to leave this office because my insurance won't support my optometrist. It was a good run though! I have nothing bad to say about this place. They are also taking very good precautions for covid, very secure.

• GGoogle reviewer

  Local Guide

  Jan 25, 2020

  Nice place but too much wait time

• GGoogle reviewer

  Nov 4, 2018

  I remember when he was on Prospect St. Great eye dr. After 8 yrs of trying others and not being happy, I came back. Too bad he doesn't have the frames I like, I did find two pair that were tough to say no to. I also went back to contacts. Matt is professional, helpful and super polite. You will certainly feel it in his staff. They are awesome as well. Thanks for the awesome help.