72 E Palisade Ave
China Royale was established in 1984 and sells all major brands of Dinnerware, Flatware, Stemware, Collectibles and Gifts nationwide. Shop for all your tabletop needs under one roof! We also have a bridal registry that is user friendly. We pride ourselves on our great customer service and very personal attention. Great prices on most brands such as Lenox, Bernardaud, Haviland, Michael Aram, Juliska and others.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Englewood
#58 / Shopping
View category →
In Englewood overall
#710 of all businesses
Furniture & Home Goods Store
#4 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideJun 24, 2024
Great store! They had a replacement plate I needed for cheaper than anyone online
- GGoogle reviewerLocal GuideDec 13, 2023
Great store, with very nice products, service is really good and friendly.
- GGoogle reviewerDec 12, 2023
This is the best place to buy gifts. Shlomo is quite helpful in helping you find the perfect gift. And his prices are amazing!
- GGoogle reviewerDec 6, 2023
I was very happy with my experience at China Royale. I ordered online, and followed up inside the store. I received my items sooner than expected, and received an email when they arrived. Great customer service!!!
- GGoogle reviewerJan 13, 2023
I am on par with the reviewer who mentioned placing an order in 2020 and never receiving his merchandise. The same thing has happened to me!! I placed an order in December 2021. They took the payment out of my account the very next day and told me my order was being processed, but no estimated delivery date. In January 2022 I contacted them for an update. They said my items would be shipped in April 2022. I never received anything. I contacted them again in June 2022 and July 2022, but never got any response whatsoever. Now it has been a full year where they have taken my money, never shipped me a product, and never even replied to my inquiries. And yet Shlomo (who is also the person I've been attempting to correspond with) said on the other gentleman's post that their company does "not take orders, not fulfill them and keep the money, Our reputation of 37 years is better than that." Really? Because you did the same thing to me that you did to this gentleman. I no longer even want the
- GGoogle reviewerLocal GuideApr 14, 2021
Product we received did not match that listed on the website. Very disappointed, especially as the business doesn't seem to respond to messages sent on social media, by email or through their online enquiry form. Will provide a better review if this matter is resolved.
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.