Opus Apartments

Review quality analysis

Computed from 13 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Jun 25, 2026

  I almost didn't rent here because of some of the older reviews, but I saw the building was under new management and decided to check it out for myself. I've been here for a while now and honestly I've had a really great experience.<br><br>The building is really clean and quiet, and it feels safe. The common areas are always kept nice and I hardly ever hear my neighbors. My apartment has floor to ceiling windows and a ton of natural light, and I feel good waking up everyday. The finishes are beautiful and definitely nicer than a lot of the other buildings I looked at in the area.<br><br>The building is the highest in town and it has a really nice resident lounge and rooftop deck with GORGEOUS views of the NYC skyline. It also has a gym and I was told there would be new equipment soon.<br><br>The location is another reason I picked this place. There are a ton of restaurants, coffee shops and cafes within a few minutes walking distance. Bagel shop and mexican restaraunt right next door. T

  Owner response · Aug 6, 2026

  Thank you so much for taking the time to leave such a thoughtful review. We're especially grateful that you gave Opus a chance and took the opportunity to experience the community for yourself.<br><br>It's wonderful to hear that you've been enjoying your home, from the natural light and skyline views to the convenience of our location and neighborhood. We're also happy to know that you've found the building to be clean, quiet, and well maintained, and that our team has been responsive whenever y

• GGoogle reviewer

  Local Guide

  Jun 5, 2026

  So i did read the reviews and was hesitant to rent here but i did my research and saw new mgmt has taken over. My process has been smooth. Im already moved in. George Rosko leasing agent was good to me. Also the super Manny took care of my requests nothing major prior to me moving in even installed a new showerhead and light for the bedroom. Also Dave that works for the Opus building very helpful. They have been very responsive and quick to address whatever issue i have. Advice to everyone always document everything, photos videos and communicate effectively. Evidence is key in general when doing business. The building is really well kept, quiet and safe. The front doors are locked, the common areas are clean. I have the most beautiful sunsets from my apt. The walls are really truly well insulated I can never hear my neighbors or much outside. The appliances are really nice and the air heat units are amazing. My apt is always at a nice temp. They have a small nice gym. The rooftop terr

  Owner response · Aug 6, 2026

  Ricky, thank you for taking the time to share such a positive review and for giving Opus the opportunity to earn your trust.<br><br>We're so glad your move-in experience has been a positive one. Our team is committed to being responsive, addressing issues promptly, and continually improving the resident experience, so it's encouraging to hear your experience has reflected that.<br><br>It's also wonderful to hear you're enjoying everything the community has to offer - from the quiet atmosphere an

• GGoogle reviewer

  Feb 19, 2026

  Background on Management Issues<br>For a considerable period, Opus's management has failed to meet expected standards. A persistent<br>lack of communication with tenants has been evident, resulting in delayed attention to necessary<br>repairs and other pressing concerns. The management's focus has frequently been directed away from<br>tenant needs, leading to dissatisfaction and unresolved issues within the community. For that, we<br>are sorry.<br>Commitment to Improvement<br>We acknowledge that communication with tenants has, at times, been insufficient, and we recognize<br>the frustration our prior inaction has caused. In light of this, we are taking decisive steps to<br>move forward. Our commitment includes appointing a new management team and implementing a strategy<br>designed to address previous shortcomings. Through these measures, we aim to improve service and<br>ensure our tenants' needs are prioritized.<br>We believe that this marks a new chapter for Opus. Our goal is to move

• GGoogle reviewer

  Aug 6, 2025

  If you are living in Opus and planning to end your contract make sure you take a video and picture of all corners of your unit . Never trust Manny!! (The maintenance guy) . Looks like his report to the management is the reason why they keep your rent deposits.<br><br>In the beginning it will look like he is on top of your maintenance concerns and keeps on saying the management doesn't care but a dark lies will show at the end of your lease contract. He reported to the management that our unit was left dirty and that is the reason why they are holding off deposits and asking for more payment. No wonder he keeps on bombarding us to let him know the day we will be out so he can "repaint" our unit before last inspection. Then afterwards we receive an email of additional payment because of what he reported.<br><br>Keep all your evidences and save yourself from those people. Don't give them your forwarding address because they will keep on sending you extra bills.

• GGoogle reviewer

  Local Guide

  Jun 29, 2025

  Avoid this building at all costs.<br>I had an extremely disappointing experience living here. Management is unresponsive -- emails and requests are often ignored, and trying to get any help or communication is frustrating and time-consuming.<br><br>To make matters worse, they did not return my full security deposit without justification. Despite leaving the apartment in good condition, they failed to communicate any reason or breakdown for the withheld amount. It feels dishonest and disrespectful to tenants.<br><br>The building might look nice at first, but don't be fooled -- the management is among the worst I've ever dealt with. Save yourself the stress and look elsewhere. You deserve better.

• GGoogle reviewer

  Mar 26, 2025

  Rating only — no comment.