Lou Severino Inc
203 W Shore Ave
Lou Severino Inc provides air conditioning & heating contractor, mini-split system, boiler repair and installation, furnace repair and installation, air purification systems, ductwork to the Bogota, NJ area.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Bogota
#11 / Home
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In Bogota overall
#93 of all businesses
HVAC & Heating
#2 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideDec 18, 2025
Rating only — no comment.
- GGoogle reviewerLocal GuideDec 9, 2025
Scheduled a winter start up - guys came out and only completed half the job. Was charged for the second visit because apparently I was supposed to tell their employees of the boilers' power switch instead of them completing the job in full the first time? Hard to schedule, no transparency in extra costs (charged $80 to turn on 3 split systems) - do not recommend.
- GGoogle reviewerLocal GuideJul 11, 2025
Nonexistent customer service. Left several messages to get a price on a mini split system. Lou finally called me back 5 days later, said he would send someone to my house. Never happened. Guy is a hack.
- GGoogle reviewerJun 24, 2025
I contacted Lou Severino based on recommendations from my neighbors. On Saturday, I spoke with their answering service to arrange a technician visit for my tenant, as the air conditioning had stopped working and the weather forecast predicted temperatures near 100o. I spoke with Lou on Sunday and a technician was scheduled to arrive on Monday afternoon.<br><br>After the scheduled visit, I checked in to see if the issue had be resolved by calling and leaving messages for both the technician and my tenant. Neither responded. On Tuesday, I called Lou Severino's office to confirm whether the technician had been to the property and if repairs were made. The receptionist asked how many times I had contacted them. I replied that I had called 5-6 times (over a few days). Lou immediately called back.<br><br>To my surprise, he began yelling and shouting: "Don't you think we're busy enough?! For you to call 5 times today?! I'm an angry man today!! Aren't you being a pest??!!". He then hung up.<br
- GGoogle reviewerMay 5, 2025
The price they offer me before just the ac unit and bill price is different..please make sure before call this people next time
- GGoogle reviewerApr 18, 2025
A++ experienced workmanship
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