Fragile Moving, Inc.

Review quality analysis

Computed from 20 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Oct 4, 2023

  Andy and his crew were fantastic. Great communication, professional job, strong work ethic. You won't be disappointed. I can't recommend them enough.

  Owner response · Sep 9, 2024

  Hello Brian! your review is highly appreciated and motivates us to keep pushing forward to provide excellence in all that we do. Many thanks.<br>

• GGoogle reviewer

  Local Guide

  Aug 24, 2023

  Professional work they went beyond what we asked for on time and even earlier from NY to NC the team Alex and Louis are top notch professionals at their craft I would highly recommend these guys they take care of your furniture like it was their own I was astound even the TVs were box by them I can't see how they got negative reviews Andy is great for keeping everything together and communicating with us through our trip again thanks.

  Owner response · Sep 11, 2018

  Thank you so much i am glad you where satisfied with our service . It was a pleasure doing business with you .

• GGoogle reviewer

  Jun 3, 2023

  Andy and his assistant were EXCELLENT!!! I cannot say enough about the services that were provided to me and my move from Long Island, NY to central Florida. This was my first long distance move and I was extremely satisfied with the services of Fragile Moving. They were efficient, on time, professional, friendly, and took excellent care of my belongings. Thank you so very much and I would definitely refer this company. I appreciate everything you have done for me!!!

  Owner response · Sep 10, 2023

  Hi Mona! Thank you so much for your five-star review. We are glad that our services we up to your satisfaction. We strive to provide the best service, and hearing from you encourages us to continue our effort and to serve better.

• GGoogle reviewer

  May 6, 2023

  Overall a very good experience. The movers were very professional, courteous, polite and hard working. They took their time to wrap and pack our things with great care. They called and came when they said they would The only issue or negative thing we had happen was one of our end tables the leg broke broke and a piece of the wood chipped also the mirror to our dresser was put on incorrectly and the skrews were lost so we had to go buy new skews and re-mount the mirror ourselves, but all in all it was as good an experience as moving can be.

  Owner response · Sep 10, 2023

  Thank you for your review, we appreciate your feedback. We will take your comment as a reference to improve our services in the future. <br>

• GGoogle reviewer

  Dec 19, 2022

  They take on a lot of sub contracting from other movers - and hide behind this. Highly recommend you take out full insurance because half of your belongings will be broken. There is nothing "fragile" about this company or how they do their work. Look at the trends in the reviews- they did the same to me and I wish I had paid more close attention. I got $194 from the insurance for over $20K in damages. I never took the money because it was insulting and that's why I don't feel bad at all writing this review. They were late. They broke about 50% of what they moved from Boston to FL. They tried to hike up prices last minute and were threatening. They were sub contacted by Purple Heart (which if you are considering them DONT). They look professional and act it but what they do is sub contract to places like Fragile Moving to do the job and then they wash their hands of it. Highly recommend you do your research and consider another company all together. Read the reviews - you will see trend

  Owner response · Sep 10, 2023

  Maria, we are sorry that you feel this way about our services; your items were delivered your items on March 22nd, 2021 (it has been more than a year). We did not receive any calls or emails from you related to damaged items. We would have appreciated a call to help us solve the issues. Also, we sent you our best crew to serve you, and no damages were reported at the time of delivery. We delivered your items within the time frame stated in the contract that you signed; we followed up with you fr

• GGoogle reviewer

  Oct 24, 2022

  Very professional. Always ask where to put thing and where very respectful. Thank you fragile movers for your service. Will definitely call again if I was to move. God bless

  Owner response · Sep 10, 2023

  Thank you so much for taking the time to leave us a 5-star review; it's much appreciated!