Fairfield Inn East Rutherford Meadowlands

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Sep 3, 2026

  Update: 2026- removing 2 stars. Rooms smells of mold and wet dog. The carpet is filthy. All 5 people in my party had sinus issues staying here. Hard to sleep when you can't breathe properly. Bed was uncomfortable. Poor reception if you have Verizon.<br><br>Original: The staff were friendly and the room was comfortable and clean. The hallways could use a vacuum. It was quiet and the breakfast was decent. Close to shopping and other places to eat like chipotle. Restaurant across the street from it. No issues with parking.

  Owner response · Sep 4, 2026

  Dear Marc & Bella,<br>We sincerely appreciate your feedback and thank you for taking the time to share your thoughts with us. I regret to learn that your recent visit did not fully meet your expectations. We are thrilled that our convenient location, tasty breakfast, and kind staff impressed you. However, I sincerely apologize for the housekeeping lapses you experienced. Your insights are incredibly valuable, as they not only highlight our achievements but also assist us in pinpointing opportuni

• GGoogle reviewer

  Local Guide

  Aug 31, 2026

  Rating only — no comment.

  Owner response · Aug 31, 2026

  We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.

• GGoogle reviewer

  Local Guide

  Aug 30, 2026

  They have one water dispenser in the entire hotel which is broken. Definitely not 3 star. It gives a very motel vibe.

  Owner response · Aug 31, 2026

  Dear Ridhi Chandarana,<br>We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.<br>Sincerely,<br>Suresh Choudhry<br>General Manager

• GGoogle reviewer

  Local Guide

  Aug 29, 2026

  I was maybe a bit hasty there. We had an okay experience coming back from MetLife, slept well and had a good morning with a fine breakfast. Thanks Fairfield Inn <br><br>Well, it is sort of in the middle of nowhere. Close to MetLife but you need a car anyway ... why stay here then? The rooms are spacious and in theory have what they need but they are humid incl. the smell of humidity. The internet has to work on a hotel and here, it doesn't seem to do so and that is a problem. I think they guys here mean well but it needs some work and a walk path or shuttle to MetLife

  Owner response · Aug 29, 2026

  Dear Soren Melsing,<br>Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.<br>Sincerely,<br>Suresh Choudhry<br>General Manager

• GGoogle reviewer

  Aug 28, 2026

  Disappointing stay<br><br>Unfortunately, I was not satisfied with my stay. The room was not as clean as expected, with visible stains on the chair, light fixture, and nightstand. The room also needs renovation and updating. There was no safe in the room, which was inconvenient.<br><br>The breakfast was another disappointment, as much of the food was cold.<br><br>Overall, the hotel needs better cleanliness, maintenance, and updating. I expected a better experience for the price.

  Owner response · Aug 29, 2026

  Dear Nawal Abdalla,<br>We genuinely strive to provide a bright, fresh, and comfortable hotel experience, so I am truly sorry to hear that we fell short in these areas during your stay. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. As a team, we will carefully review your comments to help us make the necessary improvements. We sincerely hope you might consider visiting us again, as we would love the chance to demonstrate that your comfort is our

• GGoogle reviewer

  Local Guide

  Aug 23, 2026

  While it is close to Metlife and American Dream Mall, this hotel is old, beat up and smells like mildew. There's scuff marks and scrapes all down the hallways and in the rooms. My daughter said it looked like a scene from Backrooms (a horror movie). There was also a rather big dent in the wall. The breakfast was subpar-overcooked microwaveble sausage patties, frozen-soggy jimmy dean breakfast sandwiches and eggs from a carton. I wasnt expecting a 5 star meal but having a non stale bagel would have been great.<br><br>The linens had stains all over them. We had to ask for a new comforter and that one also had stains on it. The room also wasn't cleaned very well. I understand the people cleaning have a limited time to clean but there was hair in the shower drain, hair on the celiing and pee behind the toilet seat. A centipede greeted us in the bathroom upon our arrival but he was dealt with swiftly. There was also a dirty handprint in both the bathroom and on the wall by the bed. It also

  Owner response · Aug 29, 2026

  Dear Eboni Silva,<br>Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We take your comments regarding the cleanliness and condition of your room seriously, and we regret that these concerns impacted your overall experience. We appreciate you bringing this to our attention, as it does not reflect our usual standards. Your feedback about our breakfast offerings, along with your other comments, provides valuable insight into a