The UPS Store

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 2, 2026

  I've been going to UPS for 2 years now. The staff is friendly and always greets me. And I've never had to wait. Keep up the good work.

  Owner response · Sep 3, 2026

  Hi Rosa Armendariz, thank you for your review. It pleased us you had a positive experience with our service. At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

• GGoogle reviewer

  Local Guide

  Aug 27, 2026

  Excellent service for notary and shipping

  Owner response · Aug 30, 2026

  Hi Navneet Kaur Gill, we love hearing this feedback! You can always count on us to have your notary and shipping needs covered. Thanks so much for sharing your review. We look forward to serving you again soon.

• GGoogle reviewer

  Aug 15, 2026

  Everyone is always helpful

  Owner response · Aug 23, 2026

  Hi Tina Pearson Salon, we love hearing this feedback! We want to make sure we're providing our customers with the best service possible. Thanks so much for sharing your review.

• GGoogle reviewer

  Local Guide

  Aug 4, 2026

  Rating only — no comment.

  Owner response · Aug 7, 2026

  We appreciate you taking the time to leave us a 5-star rating! We're here 7 days a week, including Sunday, to take care of all your packing and shipping needs. Thanks again for trusting The UPS Store!

• GGoogle reviewer

  Local Guide

  Jul 30, 2026

  Yes, the store is busy and lines get long at times BUT best staff I have come across - mostly because of 1 person's leadership: Carlos.<br>Anytime I have come in, I see this young man have patience, give his full attention to the customer he's helping, and stay calm under the pressure. He finds solutions to an issue rather than excuses. Valuable employee and UPS should recognize that.

  Owner response · Aug 7, 2026

  Hello Joyce Rojas, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

• GGoogle reviewer

  Local Guide

  Jul 23, 2026

  I want to recognize Sherlun Argueta at UPS for providing truly exceptional customer service!<br><br>She went above and beyond to help me arrange a pickup and made sure everything was handled correctly. The entire process was made easy because of her patience, professionalism, and willingness to help. She took the time to answer questions, provide guidance, called other UPS staff members and ensured that everything was taken care of from start to finish.<br><br>In a world where great customer service can be hard to find, Mrs Argtueta really went above and beyond! UPS is fortunate to have someone so dedicated and customer-focused on their team. I only wish there were more people like her in customer service.<br><br>Thank you, Sherylun, for your outstanding help and for making such a positive impression!

  Owner response · Aug 7, 2026

  Thank you for the review, Taisiya Anosova! We appreciate the shoutout for Sherlun and will share your awesome feedback. We're always here for you. See you next time!