Hertz - Uber Hackensack - River Street
360 River St
Welcome to Hertz - Uber Hackensack - River Street. Select this location to begin your car rental experience or choose from other locations near you. Enjoy a wide selection of vehicles like luxury and sports cars, SUVs, EVs, vans, trucks and more. Book online now, or with the free Hertz app today. Bienvenido a Hertz Alquiler De Coches - Uber Hackensack - River Street. Selecciona esta localizacion para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehiculos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches electricos (EV), furgonetas, camiones y muchos mas.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#96 / Auto
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In Hackensack overall
#1189 of all businesses
Transportation & Logistics
#5 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 7 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
Nearby similar stores
Google's picks for similar transportation & logistics near Hackensack.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerJun 1, 2026
Bad service and the attitude is worse
Owner response · Jun 11, 2026
We appreciate you taking the time to share your experience with us regarding our Uber Hackensack Hertz Car Rental location Del Ouz. We're always striving to improve and can only do so with the helpful feedback that customers like you provide. To avoid this from happening again in the future, we're forwarding this feedback to the appropriate management for review. We truly hope this doesn't deter you from choosing us again in the future.
- GGoogle reviewerJun 1, 2026
The attitude was so unprofessional it felt like they were doing me a favor by even talking to me.<br>Do yourself a favor: stay far, far away from this location. They waste your time, treat you poorly, and couldn't care less about customer service.
Owner response · Jun 11, 2026
Hello. I'm very sorry to hear about your experience at our Uber Hackensack Hertz Car Rental. Your feedback is incredibly valuable to us, and I appreciate you taking the time to share it. We're always looking for ways to improve, and your review helps us do just that. Thank you!
- GGoogle reviewerMay 28, 2026
Rating only — no comment.
Owner response · Jun 11, 2026
Hello, Cruz. Thank you for our 5-Star rating! We appreciate you taking the time to let us know how we did at our Uber Hackensack Hertz Car Rental location. We appreciate you choosing Hertz!
- GGoogle reviewerLocal GuideApr 29, 2026
Rating only — no comment.
Owner response · May 12, 2026
Thank you for our 5-Star rating Chuck! We appreciate you taking the time to let us know how we did at our Hackensack Hertz Car Rental location. We appreciate you choosing Hertz!
- GGoogle reviewerApr 28, 2026
I need to file a complaint. I booked a car the day before, but when I went to pick it up today, I was told there were no cars available. I took a taxi, spending almost $200 USD round trip to your company, only to be told there were no cars. I waited there for over an hour, but no one came to check on me. If I don't get a satisfactory response, I will definitely leave negative reviews on various websites, praising your service attitude and work efficiency.
- GGoogle reviewerLocal GuideApr 21, 2026
The Worst service is Hertz for uber not even thinking in that. Thy never have cars and they give you the car they want, In any case, the car they assigned me was damaged, and they weren't able to replace it with another vehicle. They treat you as if the rental were free.
Owner response · May 12, 2026
Hi, Cesar. I am sorry to read about your experience at our Uber Hackensack Hertz Car Rental location. Improvements on our reservation system is a top priority of our new management team. We understand your frustration and are looking forward to the betterment our services. We're always striving to improve and as a result, we will forward this to the appropriate management team. We do appreciate you taking the time to leave us a review and providing us with this feedback.
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