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Quality Auto Mall Service

Quality Auto Mall Service

4.5
< 30 reviews
Auto & TransportAuto repair shopVehicle Repair & Maintenance
$0.00 raised this season·currently #11 in Rutherford·next bid +$1.00 leaderboard value to take #10·$0.00 behind #1

55 NJ-17

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Rutherford

#15 / Auto

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In Rutherford overall

#294 of all businesses

Vehicle Repair & Maintenance

#11 in town

Composite score

1 / 100

rating · quality · popularity

Review quality analysis

Computed from 6 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment50%
Owner responsiveness0%
Negative signal17%
Sentiment balance75%

What customers mention

honest upfront1

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Mar 29, 2026

    The guys were terrific. They were honest , beat other local guys by a significant about and did nice work. 100% recommend

  • GGoogle reviewer
    Local Guide
    Aug 22, 2025

    I wanted to take the time out to thank Cecilia and Jeffrey from the Service Department for their excellent customer service and quick response in dealing with our transmission issue. I know how challenging it was arranging the parts with the supply chain issues. They got us up and running before our upcoming vacation. My wife and I have brought our last 5 vehicles from Quality and get all our service done with them. Special shoutout to Danny in Sales. Looking forward to continuing our long term relationship with Quality Auto Mall and the 25+ year relationship we have with Ford.

  • GGoogle reviewer
    Jun 25, 2025

    If you think it's covered under warranty, this place and their employees Carlos and Jeff will do everything in their power to not cover it, take the extra drive to another dealer service (Wayne or Fette Ford) where they will at least try to work with you. They told me my bumper and sensor need replacing when in reality it's just a rock chip and a loose sensor but still they went ahead and estimated a total of 5000$ and change to fix it, Then when I went to go pick the vehicle up they left loose parts in the front and also with this I went for an oil, rotation and filter, where they didn't rotate the tires and luckily remembered which tire was what, wouldn't Recommend at all. Wayne is 5x better.

  • GGoogle reviewer
    Local Guide
    Jun 6, 2025

    Rating only — no comment.

  • GGoogle reviewer
    Local Guide
    May 21, 2025

    Rating only — no comment.

  • GGoogle reviewer
    May 9, 2025

    Rating only — no comment.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.