Bergen County SealBergenHub
FirstCare Medical Group

FirstCare Medical Group

2.9
30+ reviews
Health & MedicalMedical groupPrimary Care & Medical Clinic
$0.00 raised this season·currently #6 in Lyndhurst·next bid +$1.00 leaderboard value to take #5·$0.00 behind #1

750 Valley Brook Ave

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Lyndhurst

#48 / Health

View category →

In Lyndhurst overall

#429 of all businesses

Primary Care & Medical Clinic

#6 in town

Composite score

0 / 100

rating · quality · popularity

Review quality analysis

Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment29%
Owner responsiveness0%
Negative signal36%
Sentiment balance47%

What customers mention

emergency service1

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

See all on Google →
Checking your account…
  • GGoogle reviewer
    Sep 2, 2026

    If I could give 0 stars I would. Came in here this morning with a medical emergency just to be turned away. They said "you need to be an established patient" I asked for an appointment but since the last appt was in 2012, they REFUSED to even give us an appointment because they need medical recorders from a primery dr we advised we did not have. Only to later give us the boot advising to go to urgent care or the ER. Last I knew, it was illegal to turn people away looking for medical help... interesting suppose this is something to look into deeper. Absolutely disgusting behavior, 0 empathy, the manager was the worse person to "handle the situation" with we have a protocol.<br><br>------<br>Quick update, it was a heart attack. Good thing we got to the ER on time. I WILL never forgive this location for almost costing me my mothers life for their incompetence and negligence.

  • GGoogle reviewer
    Jul 8, 2026

    Website lies about taking patients without insurance

  • GGoogle reviewer
    May 13, 2026

    I would not personally recommend being seen at FirstCare. It seems difficult for them to complete basic office tasks i.e. answer or return phone calls and messages. While this can make getting an appointment difficult, the in-office experience was even more disheartening. During my visit there, Dr. George Ambrosio didn't seem to care to go over relevant medical history, made vague and confusing medical statements, and was overall an incompetent clinician at best. At worst, he is a direct harm to his patients and their recovery. It is my opinion that if he led his interactions with compassion and knowledge, perhaps he would be able to make more accurate diagnoses or even give appropriate referrals, both of which he found difficult to do. After I had my encounter with him, it makes perfect sense why this doctor faced a lawsuit for gross negligence and malpractice. If someone can't catch a large, malignant tumor on a radiograph, certainly it would be difficult for this person to diagnose

  • GGoogle reviewer
    Oct 30, 2025

    Been going here for years, however lately the billing is out of control and now this tops it I went for my annual physical, which is covered once a year and still managed to get billed in the mail for $109!!!! The billing department takes forever to call you back. They don't answer insurance calls. they try to tell you that you were seen for more than physical and given refills..umm i was asked if I needed any being I go every 3months.... They probably won't care about this review or if I ever go back again.....

  • GGoogle reviewer
    Local Guide
    Oct 22, 2025

    I had an appointment and when I arrived, they told me they had been calling me -- which is not true, as I had no missed calls or voicemails. They also said I needed my medical records, something they should have requested when I scheduled the appointment. I don't have a primary doctor or previous records since I'm new to the U.S. They refused to see me, and the staff was unprofessional and unhelpful. This was one of the worst customer service experiences I've ever had, especially at a medical office that's supposed to care for people.

  • GGoogle reviewer
    Aug 25, 2025

    They are very attentive and caring from the front desk to the doctors and nurses. I have been with them for 30 years.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.