iStore by St Moritz (Apple Authorized Service Provider)

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 14, 2026

  They fixed my MacBook in a week, and it was completely fixed with all my stickers still on it. I would definitely recommend going here if you want your Apple device fixed. The staff were also very communicative.

  Owner response · Aug 22, 2026

  Thank you for your feedback! We're happy to hear you had a perfect experience with our service

• GGoogle reviewer

  Aug 5, 2026

  One of the best experiences I ever had dealing with an apple tech and consultant. His name was Nick. Patient kind and respectful. Absolute gem!

  Owner response · Aug 8, 2026

  Thank you for your feedback! We're happy to hear you had a perfect experience with our service

• GGoogle reviewer

  Local Guide

  Jul 25, 2026

  I have visited iStore by St. Moritz in Englewood several times over the years, and every experience has been outstanding. As an Apple Authorized Service Provider, it's incredibly convenient to have expert Apple support close to home without having to drive to the Apple Store at the Mall at Short Hills or American Dream and wait in long lines.<br><br>This time, I especially want to recognize Nick and Arnold for their exceptional customer service. They helped me resolve an issue with my Apple Watch, and their communication throughout the entire process was excellent. They kept me informed every step of the way, answered all of my questions with patience, and thanks to their professionalism, my problem was completely resolved within about 24 hours.<br><br>Over the years, the team at iStore has helped me with different Apple devices, whether it was troubleshooting, repairs, or simply offering honest advice. Every visit has been a positive experience, and that consistency is something I tru

  Owner response · Aug 6, 2026

  Thank you for your feedback! We're happy to hear you had a perfect experience with our service

• GGoogle reviewer

  Local Guide

  Jul 14, 2026

  They are authorized apple service provider but on top of official apple prices, they also charge extra fees (like installation fee), which other authorized places don't. So shop around...

  Owner response · Aug 6, 2026

  Thank you for your feedback. We'd like to clarify that, as an Apple Authorized Service Provider, we are permitted under Apple's guidelines to charge a service fee for onsite repair or installation services. This fee is separate from the official Apple product price and covers the authorized service provided. Our pricing is fully compliant with Apple's policies. We appreciate your feedback and remain committed to providing transparent pricing and excellent service.

• GGoogle reviewer

  Jun 6, 2026

  Rating only — no comment.

  Owner response · Jul 7, 2026

  Thank you for your feedback!

• GGoogle reviewer

  May 8, 2026

  Rating only — no comment.

  Owner response · Jun 7, 2026

  Thank you for your feedback!