Riverside Nissan Service
400 River St
The new Riverside Nissan service department is here to provide for all your Nissan Service & Repair needs. No job is too big or too small, from scheduled maintenance like oil changes, brake service, or fluid service to major repairs, the Nissan Service experts at Riverside Nissan will get the job done right. We are fully committed to your complete satisfaction and stand by our work so that you'll get years and years of reliable driving enjoyment from your Nissan vehicle.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#51 / Auto
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In Hackensack overall
#675 of all businesses
Auto Parts, Accessories & Salvage
#2 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Google's picks for similar auto parts, accessories & salvage near Hackensack.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerAug 15, 2026
Vanessa services my daughter's 2021 Rogue and every time that we come she is a breath of fresh air. She goes above above and beyond beyond. Your company would greatly benefit from her leadership, kindness and professionalism if she could be cloned one million times over. When she sees us she greets us like family and we won't take our business anywhere else as long as she's there. Thank you for all that you do Vanessa it will never go unnoticed. If there is any way to highlight her performance, please go above and beyond for her, she deserves it!
Owner response · Aug 15, 2026
Julius, this absolutely made our day -- Vanessa truly is one of a kind, and hearing how she greets you and your daughter like family every time you bring the 2021 Rogue in for service is exactly the kind of experience we hope for at Riverside Nissan Service. We'll be sure she sees your kind words, because that level of care and professionalism deserves to be celebrated. Thank you for trusting our team with your daughter's Rogue -- we'll be here whenever you need us. <br> <br>-- The Riverside Nis
- GGoogle reviewerLocal GuideAug 10, 2026
After having past poor service at another local Nissan, I did extensive research looking for a new one. The reviews brought me here so I have to write one myself. From the beginning - Ms Vanessa Robinson is an absolute customer service expert! Although at the very end of a Friday she received me very warmly, understood my issue and promptly scheduled me for next available. She's courteous, professional, knowledgeable and a problem solver. I have now found my car a new home! As a a Nissan loyalist I look forward to continue getting serviced here and get my next vehicles! Thank You!
Owner response · Aug 15, 2026
J D, thank you so much for trusting us after your search -- that means a lot! Vanessa really is one of a kind, and we'll make sure she hears how much her warmth and problem-solving stood out, even at the tail end of a Friday. We're honored to be your Nissan's new home for vehicle service and look forward to taking care of you (and your next Nissan!) for years to come. <br> <br>-- The Riverside Nissan Service Team
- GGoogle reviewerAug 5, 2026
Rating only — no comment.
Owner response · Aug 6, 2026
German, thank you so much for the 5-star rating! We really appreciate you choosing Riverside Nissan Service, and we hope to see you again whenever you need us. <br> <br>-- The Riverside Nissan Service Team
- GGoogle reviewerLocal GuideJul 4, 2026
Vanessa Robinson is the best service coordinator! I would highly recommend calling her when scheduled service is done. My only beef is with the car itself. How I can need 4 new tires after 22,000 miles is very disappointing. I have owned or leased many Nissans over the years, and this is the first time I needed tires so soon. While Vanessa did a great job getting me the best price, 4 Tewnty inch Bridgestones were still a small fortune
Owner response · May 8, 2026
Thank you so much for the great review!
- GGoogle reviewerJun 27, 2026
Vanessa was extremely good and kind, she promise my car would be ready in two hours and it was. I took it for a recall and they also checked other things to make sure everything was good
Owner response · Jul 7, 2026
Hi Gabriela, thank you so much for the kind words about Vanessa -- she really does take pride in doing what she says she'll do, and I'll be sure she hears this. We're glad we could take care of the recall and give everything else a good once-over while you were here, and we appreciate you trusting us with your car. <br> <br>-- The Riverside Nissan Service Team
- GGoogle reviewerJun 24, 2026
10/10 5 Star Service from Vanessa Robinson. she was amazing and made the experience real smooth. first time getting service done on my car and she explained the recommendations/what the technicians were doing to my vehicle so so well . she was very attentive and made sure things got done correctly to avoid any issues for me and made sure to be on top of ordering a part i needed. She is truly the best and goes above and beyond . Thank you so much Vanessa !!!
Owner response · Jul 7, 2026
Emily, thank you so much for the kind words about Vanessa -- she truly does go above and beyond, and it means a lot to hear she made your first service visit smooth and easy to understand. We'll be sure to pass this along to her, and we look forward to seeing you again next time! <br> <br>-- The Riverside Nissan Service Team
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