Premier Management Associates
140 Sylvan Ave
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Englewood Cliffs
#14 / Home
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In Englewood Cliffs overall
#280 of all businesses
Property Management & Maintenance
#3 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerJul 29, 2026
UPDATE: I did email you "kradler" 2 months ago at that email you mentioned and received no response! It goes to show how horrible even their upper management are with responses!<br><br>This is a HORRIBLE property management company! I've worked with many property management companies through representing community associations. This one is by far the worst company. I submitted a repair request in early 2025 and, after more than one year of repeated follow-ups, the issue still has not been repaired.<br><br>Management continuously delays action with either silence or excuses while the condition worsens. Homeowners are expected to comply with rules immediately, yet the Association fails to meet its own maintenance obligations, ultimately forcing the homeowner to pursue legal action over basic repairs.<br><br>Poor communication, lack of accountability, and an unacceptable maintenance response!
Owner response · Aug 6, 2026
Please email me at kradler@premiermanagement.net so I can be of assistance to you.
- GGoogle reviewerJul 28, 2026
I would love to give this group zero stars, but I can't. They have taken over as our new HOA for less than a year. So far they have had no issue charging us extra fees for not properly budgeting snow removal for the community, BUT they never answer any emails, they are never on premises when they say they will be or at all, which by the way is ONE day a week. We have been waiting for our summer pool passes since the start of the summer and it's almost August at this point. When we finally got ahold of someone to understand why, she couldn't confirm why we never got them. I could go on but frankly, all your other reviews cover your lack of community support and customer service. This organization is absolutely useless.
Owner response · Aug 6, 2026
I am unaware that that this is happening at your association. you can email me at kradler@premiermanagement.net so I can be of assistance.<br>
- GGoogle reviewerJul 8, 2026
I'm not proud of this condos management, we pay a considerable maintenance amount monthly and the property is not well maintained.<br>There are a lot of things to be done in the building, in and outside and for three years I haven't see improvement.<br>Mold outside structure inside wall dirty and water filtrations all pipes inside behind the wall are bad and leaking and they make us as owners responsible for repairs.<br>Coinciding get rid off my apt soon.
Owner response · Aug 6, 2026
You can email me at kradler@premiermanagement.net so I can be of assistance to you.<br>
- GGoogle reviewerLocal GuideJul 6, 2026
Rating only — no comment.
Owner response · Aug 6, 2026
Please email me at kradler@premiermanagement.net so I can be of assistance to you.
- GGoogle reviewerLocal GuideMar 27, 2026
I had a very disappointing experience with Premier Management while they were managing my property.<br><br>One specific issue involved a shared/common electric meter. This was not a billing or financial dispute -- it was simply a matter of requesting proper investigation and a timely response. Despite providing all the necessary details and documentation multiple times, there was little to no meaningful follow-up.<br><br>The core concern was not the complexity of the issue, but the lack of responsiveness, accountability, and basic problem-solving. Communication was slow, unclear, and ultimately ineffective.<br><br>Overall, the service was unprofessional and frustrating.
Owner response · Aug 6, 2026
You can email me at kradler@premiermanagement.net so I can be of service to you.
- GGoogle reviewerLocal GuideMar 21, 2026
Rating only — no comment.
Owner response · May 8, 2026
Thank you very much Margaret!
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