Penske Truck Rental

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 8, 2026

  I recently rented a truck from this location to move my daughter to Florida from New Jersey. I had rented a trailer and realized very late in the planning that I was not going to fit everything in the trailer.<br>In a bit of a panic, I called Kathleen Scully at Penske and she secured a truck for me. She also suggested a car carrier to be towed by the truck. This solved an additional issue in a way that<br>I had not thought of. Many thanks to Kathleen and her great staff at Penske . I can't recommend them highly enough !

  Owner response · Aug 12, 2026

  Dear Craig Murphy,<br><br>Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Kathleen and our team were able to assist you during your move and provide a solution that met your needs. It's wonderful to know that we could help make your move to Florida smoother. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels!<br><br>Best reg

• GGoogle reviewer

  Aug 1, 2026

  Rating only — no comment.

  Owner response · Aug 10, 2026

  Dear Ramon Fernandez,<br><br>Thank you so much for taking the time to leave us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with Penske Truck Rental. Our team is dedicated to providing excellent service, and your feedback is a great encouragement for us to continue doing our best.<br><br>If you have any further comments or suggestions, please feel free to reach out. We look forward to serving you again in the future.<br><br>Best regards,<br><br>Penske Truck

• GGoogle reviewer

  Jul 31, 2026

  Very helpful, efficent, and professional staff. Will do business again

  Owner response · Aug 10, 2026

  Hello Kevin,<br><br>Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our staff was helpful, efficient, and professional during your rental process. Your satisfaction is our top priority, and it's wonderful to know that you plan to do business with us again. We look forward to serving you in the future!<br><br>Best regards, <br>The Penske Truck Rental Team

• GGoogle reviewer

  Local Guide

  Jun 23, 2026

  Went there to pick up. Kathy is awesome. I never had any experience like that before. She knows what service means. Definitely you should see her

  Owner response · Jul 11, 2026

  Hello Adnan Ugur,<br><br>Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kathy provided you with exceptional service. It's always our goal to ensure our customers have a positive and memorable experience, and your feedback reassures us that we're on the right track. We'll be sure to pass along your kind words to Kathy. We look forward to serving you again in the future!<br><br>Best regards, <br>The Penske Truck Rental Team

• GGoogle reviewer

  Local Guide

  Apr 6, 2026

  I had an amazing experience renting a truck from this location. The staff was incredibly helpful and friendly throughout the entire process. They even offered me ice cream while I was there, which was a very kind and thoughtful touch! Most importantly, they went above and beyond to find the best possible price for me. Highly recommended for their professional service and great atmosphere. I'll definitely be coming back here for my future rental needs!

  Owner response · Apr 12, 2026

  Hello Dogan Kumova,<br><br>Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our team was able to provide you with helpful and friendly service, and that you enjoyed the little extra touch of ice cream during your visit. It's fantastic to know that we could assist in finding the best possible price for your rental needs.<br><br>Your recommendation means a lot to us, and we're delighted to hear that you'll be returning for future rentals

• GGoogle reviewer

  Mar 14, 2026

  Everyone that works here is super helpful, especially Cathy. The process of renting trucks was easy and non stressful and I would recommend this company to everybody.

  Owner response · Apr 12, 2026

  Hello Ryan,<br><br>Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team, especially Cathy, to be super helpful. It's great to know that the truck rental process was easy and stress-free for you. Your recommendation means a lot to us, and we're grateful for your support. If you ever need our services again, we look forward to assisting you.<br><br>Best regards, <br>The Penske Truck Rental Team