bp

Review quality analysis

Computed from 9 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 21, 2026

  Absolutely fantastic restroom. Clean, zero smell, well lit. Soap was full and lock was functional. One of the best rest stop experiences ever. As for the gas station attendant, he carefully removed the pump and tilted it upwards so no gas got on my car paint. He was polite, well dressed, and took pride in his job. I would have believed he was the owner! Made our Friday night gas emergency a wonderfully pleasant experience. Highly recommend for a visit if you're just coming over the GW bridge.

  Owner response · Aug 29, 2026

  Hi there, thank you for choosing bp and for taking the time to share your experience. We're glad to know we met your expectations and appreciate your support. We look forward to welcoming you back on your next visit. Thanks, bp

• GGoogle reviewer

  Local Guide

  Aug 9, 2026

  Rating only — no comment.

  Owner response · Aug 15, 2026

  Thanks for choosing bp, Tabora! We hope to see you again soon.

• GGoogle reviewer

  Aug 2, 2026

  Disrespectful workers

  Owner response · Aug 6, 2026

  Hi there, thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. At bp, we strive to treat every customer with courtesy and respect, and we take concerns like yours seriously. Your comments have been shared with the appropriate team for review. If you would like to provide additional details about your visit, please reach out to us at https://www.bp.com/us so we can look into the matter further. Thanks, bp

• GGoogle reviewer

  Jul 15, 2026

  These young kids working on gas station they were busy cleaning car when I ask after waiting few minutesi asked the guy who was cleaning car that who is gonna help me he said nobody he simply refused to help me pump my gas then other kid came out he was start acting tough asked me that you cant wait I took there picture then the guy cleaning his car came and requested that please delete the picture I said ok pump the gas and he took my card and again didnt pump the gas I said so you dont feel like giving me gas he said no I mean what kind people they are first they waste my time then request me to come and then again disnt pump my gas

  Owner response · Aug 6, 2026

  Hi Saqib, we sincerely apologize for the frustration you experienced during your visit to bp. This is certainly not the level of service we strive to provide. Your feedback highlights areas where we need to improve, and we appreciate you bringing this matter to our attention. We will escalate your concerns to the appropriate team for review. Please know that we value your time and patronage, and we hope to have the opportunity to serve you better in the future. We appreciate your understanding.

• GGoogle reviewer

  Local Guide

  May 29, 2026

  Rating only — no comment.

  Owner response · Jun 7, 2026

  Thanks for choosing bp!

• GGoogle reviewer

  Local Guide

  Mar 22, 2026

  The guy at the counter just sits the whole time on his phone doesn't help anybody doesn't pay any attention to anybody in the shop to interested in his phone. Had to wait for him to finish listening to his video before he would let me pay to put gas in

  Owner response · Apr 8, 2026

  Hi Pierre, we sincerely apologize for your experience at our bp location. It's unacceptable that you had to wait for service while our staff was distracted. Thank you for bringing this to our attention, and we would like to address this internally. To better assist you and gather more details, please contact our support team through our website at bp.com/us. Thanks, bp