Jersey Mike's Subs

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Aug 27, 2026

  I ordered reg tuna hero. There was very small amount left in container in freezer are so I asked for fresh tuna and not to use what was left in case. All she did was add the old tuna onto the top of new tuna then when he made my sandwich he stirred it all together. Nor very good.

  Owner response · Aug 30, 2026

  We're sorry you didn't receive the tuna you requested during your visit, Pam. Our customer service standards are much higher than this, and we completely understand your frustration. <br><br>Please share your experience with the franchise owner here: https://contact.jerseymikeslistens.com/ When prompted, please select "Provide feedback about an experience at one of our restaurants".

• GGoogle reviewer

  Aug 15, 2026

  Air conditioning has been broken for weeks employees and guests sweating waiting in line to order it's too hot for this and uncomfortable

  Owner response · Aug 30, 2026

  Thank you for sharing this, Adri. We're sorry about air conditioning. We'll make sure to share this with our team, so the concern is visible.

• GGoogle reviewer

  Local Guide

  Jul 25, 2026

  It's sad to say I didn't have a GREAT or GOOD Experience at these location. And I'm a huge lover of jersey mikes, the workers at these location are the WORSE I have ever encountered. I was NOT greeted I was IGNORED for about 6min and I can hear them talking about who will decide to take care of me. It was HORRIBLE AND THEY NEED TO BE TRAINED these happened Sat July 25th 10:30am

  Owner response · Aug 9, 2026

  We're very sorry to hear about your experience with the customer servixe at this location. Please share your experience with the franchise owner here: https://contact.jerseymikeslistens.com/

• GGoogle reviewer

  Local Guide

  Jul 14, 2026

  Rating only — no comment.

  Owner response · Aug 7, 2026

  Thank you for your feedback. We appreciate your input and are always looking for ways to improve our services.

• GGoogle reviewer

  Local Guide

  Jul 4, 2026

  I'll give this location 10/10 in all aspects staff are amazing, very nice and professional. My sandwich was top tier and they strictly respected my food restrictions. I highly recommend this place and will definitely keep going there

  Owner response · Aug 7, 2026

  Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff and enjoyed your sandwich. It's great to know that we could accommodate your food restrictions. We look forward to welcoming you back soon!

• GGoogle reviewer

  Local Guide

  Jul 2, 2026

  Sandwiches are pretty good but why so much mayo on them? Its happened too many times for it to be a one time mistake. I like the one in Lyndhurst better

  Owner response · Apr 9, 2026

  Thank you for your feedback. We're glad to hear you enjoy our sandwiches, and we appreciate your input regarding the mayo. Your comments will be shared with our team to help us improve. We hope to serve you again soon.