Courtyard by Marriott Lyndhurst Meadowlands

Review quality analysis

Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Sep 5, 2026

  Breakfast service isn't included, and the service is terrible; in 15 years as a customer, this is the first time I couldn't even get a cup of coffee

  Owner response · Sep 5, 2026

  Dear Enoc Ospina,<br>Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve communication. We appreciate your patronage and hope to see you again soon. <br>Sincerely,<br>Michelle Cardona<br>General Manager

• GGoogle reviewer

  Sep 5, 2026

  Rating only — no comment.

• GGoogle reviewer

  Aug 30, 2026

  Extremely disappointing and unacceptable experience<br><br>I checked into the Courtyard by Marriott at around 2:00 AM, after a long journey, specifically because I needed somewhere to sleep for a few hours. By 6:30 AM, I found a bug in the bed.<br><br>I had paid for the room and had even arranged a late checkout, but after discovering a bug in the bed, I simply could not sleep and had to check out much earlier than planned. The entire purpose of booking the room was to get some rest, and instead I spent the early morning dealing with this extremely unpleasant situation.<br><br>What was particularly disappointing was the explanation I was given -- that bugs can "creep in through the gaps." That is not an acceptable explanation for a hotel. This isn't an outdoor campsite; this is a Marriott hotel where guests are paying to sleep in a clean, properly maintained bed. If there are gaps that allow bugs into guest rooms, then that is a problem the hotel needs to address, not something a payin

  Owner response · Sep 1, 2026

  Dear Gurpreet Singh,<br>I sincerely apologize for the disruption to your comfort, especially after a long day of travel. We fully understand how unsettling issues with pests can be, and I want to assure you that we take this matter very seriously. Our dedicated staff conducts thorough inspections while cleaning, and we also work with a third-party vendor for preventative pest control to maintain a safe and welcoming environment. Additionally, we undergo random inspections by the Health Departmen

• GGoogle reviewer

  Aug 30, 2026

  I am currently staying here for work..<br><br>Been here for 7 days/ 6 nights soo far... my stay is still for another 21days...<br><br>Front desk staff are very welcoming, friendly & accommodating..<br><br>Housekeeping-<br>I found a thick piece of someone's toe nail in my bed, after 4 nights of sleeping in it... NO it definitely was not my toe nail..! Which means the sheets where never changed after the previous ppl left...<br><br>For a few days I didn't require any tending to my room, soo I had the sign up, day 5, after finding the toe nail the night before... took it down the do not disturb sign.. soo that they would come in.. & tend... as toilet paper was getting really low & towels needed replacement as well.. they Didn't tend to my room, at all.. day 6 I had to request service.. before leaving for work, front desk quoted "we will make sure your room gets full service today "<br>I Return to find my bed poorly made & no new toilet paper rolls,... & no face & hand towels..<br><br>Over

  Owner response · Aug 31, 2026

  Dear Ellen Wulf,<br>Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our team welcoming during your extended stay. However, we sincerely apologize for the housekeeping concerns you experienced and understand your disappointment regarding room service. This is certainly not the level of service we strive to provide. Your comments have been shared with our housekeeping leadership for follow-up. We truly appreciate your patience and continued stay

• GGoogle reviewer

  Local Guide

  Aug 27, 2026

  A great stay overall - quiet, clean, and easy highway access. However, the parking situation was bad - the garage feels too far away from the hotel despite the side entrance, and there was limited regular parking outside the hotel. Also, Marriott, in general, needs to have bathtubs, not showers.

  Owner response · Aug 30, 2026

  Dear R Reveau,<br>Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Our team is dedicated to ensuring a pleasant experience, making us your hotel of choice when you are in the area. Your feedback--highlighting both our successes and areas where we can improve--helps us achieve this goal. We look forward to welcoming you back on your next visit.<br>Best,<br>Michelle Cardona<br>General Manager

• GGoogle reviewer

  Aug 23, 2026

  Rating only — no comment.

  Owner response · Aug 30, 2026

  Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.