Metro Energy

Review quality analysis

Computed from 20 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Nearby similar stores

Google's picks for similar hvac & heating near Ridgefield.

• Bonded Oil Co
  100+ reviewsHeating oil supplier
• United Metro Energy
  30+ reviewsHeating oil supplier
• Ever-Ready Oil Co Inc
  30+ reviewsHeating oil supplier
• Metro Fuel
  < 30 reviewsGas station
• Metro Energy Solutions
  < 30 reviewsSolar energy equipment supplier

• GGoogle reviewer

  Jul 2, 2026

  I'm thrilled! Every time I've called , I was told how to get a new password without going further. This time - July 2,2026 - I had contact with Rita. She was very patient and informative. Helped me with all my questions about my balances and how to research.<br>Give her the most credit!!!<br>RITA, the best!!

  Owner response · Jul 9, 2026

  Thank you for sharing your experience, Joyce! We're thrilled to hear that Rita provided the patient and informative service you deserved and was able to help you with all your account questions. We'll be sure to pass along your kind words -- she will be delighted to hear them! We appreciate your support and look forward to continuing to serve you!

• GGoogle reviewer

  Jun 6, 2026

  I have been a loyal customer of Supreme Energy for more than 20 years and now continue that loyalty with the HOP Energy group. For many years, I have participated in the Cap Price Program, which has always provided peace of mind. This year has been especially challenging with the sharp rise in oil prices, so I truly appreciated the assistance I received.<br><br>Rita Cluck was knowledgeable, approachable, and exceptionally accommodating throughout the process. She helped me navigate the budget fuel plan for the upcoming season with patience, professionalism, and understanding. Because of her strong commitment to outstanding customer service, I had no hesitation in signing up once again for the Cap Price Program.<br><br>Please take a moment and recognize Rita for her excellent support and dedication.

  Owner response · Jul 9, 2026

  Hi, Shirley! Thank you so much for your long-standing loyalty and for taking the time to share such a detailed and thoughtful review. We're thrilled to know that Rita provided you with the knowledgeable and patient service you deserved. We will certainly pass along your praise and ensure she is recognized for her outstanding dedication. We truly appreciate your continued trust and look forward to serving you again!

• GGoogle reviewer

  Jun 4, 2026

  Have had HOP for a number of years. Always dependable and quick to respond to our home energy needs. Three years ago, we had a new furnace installed. We finally replaced the original big old furnace that came with the house in 1977, took up a giant footprint, and was not very efficient.<br>Reasonable monthly payments over three years and a new very efficient unit that works great.<br>Thanx HOP!

  Owner response · Jul 9, 2026

  Hi, Joe! Thank you for your continued loyalty and for taking the time to share your experience. We're glad to hear that our team has consistently been there when you need us. It's great to know the furnace installation has been a positive upgrade for your home, and that the flexible payment plan worked well for you. We appreciate your trust in us and look forward to serving you for many more years!

• GGoogle reviewer

  May 15, 2026

  The Supreme Energy customer service agent (whose name I regrettably cannot remember - old age is hell) was friendly, knowledgeable, and helpful. She quickly established that I was due a refill in the coming week because my tank was under 1/4 full (exactly as I had observed moments before) and set up a delivery appointment for Monday. She then took the time to set up our annual furnace servicing appointment, which had not occurred to me to do. Throughout all this she was cheerful and thoughtful, something that is too seldom the case. My thanks to her and to Supreme Energy for hiring her.

  Owner response · Jun 9, 2026

  Thank you for the fantastic feedback, Richard! We are so glad our team member was able to take care of your delivery and remind you about your annual furnace servicing with such a cheerful attitude. Thank you for choosing us and we look forward to keeping you warm and comfortable!

• GGoogle reviewer

  May 14, 2026

  The technician replaced the chamber in my burner. He was professional, knowledgeable and neat. In addition, in explained the repair in detail. Great experience! The technician worked out of the Ridgefield, NJ office.

  Owner response · Jun 9, 2026

  Thank you for the fantastic review, Pat! We are glad our technician provided knowledgeable, professional, and neat service while replacing your burner chamber. Clear communication is our priority, and we love knowing he explained the repair in detail. We appreciate your business!

• GGoogle reviewer

  May 14, 2026

  Just finished review and approval of Oil Pricing Contract with your Representative Chris. Again, it was a pleasurable experience working with a pleasant and knowledgeable person. Thank you for the efforts by all.

  Owner response · Jun 9, 2026

  Thank you so much for the wonderful review, Gary! We are thrilled to hear you had another great experience working with Chris. We'll be sure to pass along your kind words to him and the rest of the team. Thanks for choosing us!