Budget Car Rental
1 Orient Wy
Save on your next car rental with Budget Car Rental in Rutherford. From compact cars to spacious SUVs and vans, we have options to fit your plans and your budget. Whether you need a car while yours is in the shop or you are heading out for a weekend adventure, our simple rental process and friendly service make it easy to get where you need to go. Reserve today to start your journey.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Rutherford
#33 / Auto
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In Rutherford overall
#398 of all businesses
Vehicle & Equipment Rental
#2 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerSep 3, 2026
Quite happy with the service. The staff has been helpful, patient and fast to get us moving, despite the ancient Avis/Budget backbone. The cars are modern and in good repair. They're not squeaky clean, but this is a no frills office with pricing to match.<br><br>I ended up here once by accident after a different location had overbooked us and it turned out to be a happy accident. I've done 5 rentals here over the past year, all of which went smoothly.
- GGoogle reviewerJun 20, 2026
Rating only — no comment.
- GGoogle reviewerApr 20, 2026
I've rented cars from this facility twice already, and had a great experience both times. The service is fast, location is convenient, cars were clean and new, and it's easy to precheck online. No complains so far!
- GGoogle reviewerLocal GuideApr 6, 2026
It took us 1 hr to get a car. Horrible experience. Only 1 person working.
Owner response · May 9, 2026
Hello, we apologize for any issues that you encountered. Please email us your rental agreement number, renter's name, and relation to the renter if applicable, and confirm your phone number to socialinfo@budgetgroup.com include details of the issue in the email that may have been left out of the review that you feel we need to know and list "SM #111874" in the subject line. We are happy to help! <br> <br>Xavier
- GGoogle reviewerLocal GuideMar 26, 2026
Horrible experience at Avis/Budget, as always. The car smelled like vomit, and when I pointed it out, the associate claimed it was "just Lysol." The interior was dirty and they just wasted my time. Don't waste your money. Go to Enterprise!
Owner response · Apr 9, 2026
Hello Priyank! We apologize for any issues that you encountered with your recent rental. Please email us at socialinfo@budgetgroup.com with the details of your experience. Also, please include your rental agreement/reservation number, the renter's name, relation to the renter if applicable, and your phone number, so we can get this looked in to. Please refer to your SM case # 104585 on all correspondence. We are happy to help! ~Susan
- GGoogle reviewerLocal GuideMar 14, 2026
Very disappointing experience with Budget Car Rental. I made a reservation three days in advance, but when I arrived for pickup, they told me my reservation was cancelled. I never cancelled it and did not receive any email or notification about it, even after checking my inbox and spam folder. Because of this, all my plans were disrupted, and they also had no cars available or alternative options. Booking in advance should mean something this was very frustrating and unprofessional.
Owner response · Apr 9, 2026
Hello <br> <br>I am sorry that we did not have a car for your reservation. Please email us at socialinfo@budgetgroup.com with your reservation number, as well as the name on the reservation and email address, and we would be happy to look into this situation for you. Please be sure to attach your complaint to the email and mention case#100910 as well . Did you rent with another car company or from another location? <br> <br> Thanks <br> <br>Blake
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