GEM Landscapes

Review quality analysis

Computed from 6 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Aug 23, 2024

  As a real estate agent in Bergen County, I am always looking for reliable and professional service providers to assist my clients in enhancing their properties. I recently had the pleasure of working with Gem Landscapes for a landscaping and cleanup project, and I couldn't be more impressed with the results.<br><br>The team at Gem Landscapes is not only highly skilled but also incredibly attentive to detail. They handled a comprehensive tree and bush pruning, complete property cleanup, and weed removal on a large 20,000sq. ft. lot, leaving the property looking immaculate. They were able to open up the space, making the home look much more appealing and spacious--a significant asset when preparing a property for sale or simply improving its curb appeal.<br><br>What sets Gem Landscapes apart is their commitment to going the extra mile. They offered expert advice on additional services to keep the property looking its best, and the results truly exceeded expectations. The work was complet

• GGoogle reviewer

  Jul 17, 2022

  Rating only — no comment.

• GGoogle reviewer

  Apr 18, 2021

  Gem landscaping the workers are professional, always on time, and they do beautiful job. James is Hardworking and I would recommend them to my friends and family. You won't be disappointed, James always gets the work done.

• GGoogle reviewer

  Apr 17, 2021

  Excellent job all around! I contacted three landscapers two of them gave me appointments for weeks away. I called Gem Landscapes and James was at my house within an hour. He is kind, collective, attentive, responsive, knowledgeable man who listened to us and went above and beyond to please us. I am proud of him for being the man who he is and I will recommend him to everyone. I will definitely contact him again for my future landscaping projects. Outstanding job.

• GGoogle reviewer

  Apr 15, 2021

  Called to get an estimate, but I guess they are well off with their existing client and are not interested in new ones.<br><br>I'm not sure if I spoke with the owner but he's a real POS.

  Owner response · Sep 6, 2021

  Sorry it obviously wasn't the answer you were looking for.<br>As we explained to you 3 times, at this time we are unable to take on side work for we are honestly busy with full service maintenance customers.<br>We prioritize our full maintenance customers and always will.<br>Have a great day!

• GGoogle reviewer

  Mar 27, 2017

  Hi,<br>Initially after doing a major home renovation in Tenafly about four years ago, I set out to find a landscaper that would be attentive, reliable, reasonably priced and that also would have a good logical vision for our property.<br>This was no small task considering we have a lot of property and it needed everything from lawn, plants, trees, a driveway, walkway and back patio. I found Gem Landscapes doing work on our block and called James. He got back to me quickly and met with me within just a few days. He listened to our needs and gave us several options that hit different price points and design options with a plan for the future. We chose what fit our needs and budget and James had a crew out to our house within days to get started.<br>I cannot say enough about James and his crew, they are very polite and courteous. They worked efficiently and were very careful to clean up after themselves each and everyday. They did an amazing job!<br>I love seeing how all of the plants and

  Owner response · Sep 6, 2021

  Thank you Zyra!<br>We appreciate your loyalty and business over the years.<br>While these times are trying with the lack of help and an excess amount of business due to people being home more, we try very hard to maintain our customers satisfaction and only promise what we can deliver.