NJ Water and Mold

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Mar 31, 2026

  Outstanding service! Highly recommend !

  Owner response · Apr 10, 2026

  Thank you it was our pleasure to serve.

• GGoogle reviewer

  Mar 15, 2026

  Rating only — no comment.

  Owner response · Apr 10, 2026

  Thank you for the great rating - we work hard to make sure all goes well during the clean up process.

• GGoogle reviewer

  Local Guide

  Feb 12, 2026

  I recently had a nightmarish experience at my business. The underground plumbing explosion was extensive. I was in desperate need of help to remove yucky sewer water. I called and explained my situation to a rep from NJ Water and Mold removal. They were understanding, prompt and professional. The cost was very reasonable. It's been about 2 weeks now and the fresh lemony smell is still around. My customers are still commenting about how nice the aroma is.

  Owner response · Mar 11, 2026

  Thank you so much for your kind words and for trusting NJ Water and Mold during such a difficult situation. Sewer backups are never easy to deal with, especially in a business environment, and we're glad our team was able to respond quickly and help get things cleaned up safely and efficiently.<br><br>It's great to hear that the space is still smelling fresh and that your customers have noticed the difference--that's exactly the outcome we aim for. We truly appreciate the opportunity to assist y

• GGoogle reviewer

  Jan 2, 2026

  I had a waste line break which resulted in a basement flood. They got back to me that day and had a team at my house immediately. Very neat and professional. Highly recommend.

  Owner response · Jan 10, 2026

  Thank you. Glad we could be of service and that we met your expectations.

• GGoogle reviewer

  Sep 24, 2025

  Dennis & Norma are excellent at what they do! I am very pleased with their customer service and knowledge. I would recommend their services every time I need it. I am a repeat customer.

  Owner response · Oct 12, 2025

  Thank you so much for your kind words and for trusting us again with your customers homes. We truly appreciate your loyalty as a repeat customer -- it means a lot to us. Norma, myself, and the entire NJ Water and Mold team take pride in providing knowledgeable service and great customer care every time. We look forward to being here whenever you need us!<br>- Dennis & Norma, NJ Water and Mold

• GGoogle reviewer

  Jul 13, 2025

  Dennis and his team handled a furnace puffback at our home in a speedy and professional manner. The damages throughout the home were extreme and devastating. NJ Water and Mold handled every aspect of the stripping and cleaning with great expertise. Dennis also helped us manage our insurance claim. Great team!

  Owner response · Sep 7, 2025

  Thank you so much for your wonderful feedback! We're thrilled to hear that Dennis and the team provided you with such prompt and personalized service. We're glad we could make the process smooth for you. Should you ever need us again, we look forward to assisting you. Your trust means a lot to us!