PNC Bank

Review quality analysis

Computed from 13 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 12, 2026

  Have been a customer for decades and always happy with the way the bank treats me.

  Owner response · Aug 15, 2026

  Good evening, Elena. Thank you for being such a valued longtime customer and for allowing us to support your banking needs throughout the years. We're glad to hear that the team at our Leonia branch have provided positive experiences. Thank you for choosing PNC, and have a fantastic rest of your day!<br>-NF

• GGoogle reviewer

  Local Guide

  Jul 7, 2026

  I tried to cash a check. A pnc check. And it took forever. And they charge a fee but they want me to bank with them? No thanks

  Owner response · Aug 6, 2026

  We understand the importance of receiving efficient service when visiting the branch. Please know PNC does have a charge of 2.5% (for values of $100+) when a non-account holder uses our check cashing service. We value your feedback & have forwarded the details of the wait & service fee internally. Should you need additional assistance, please send a Direct Message to us on Facebook or X (@PNCBank_Help). Thank you.<br>-TS

• GGoogle reviewer

  Local Guide

  May 7, 2026

  The Leonia branch :<br>When I asked what types of accounts are there, the teller was not sure. I then asked another employee. He made me sit down, clicked on the monitor, turned it towards me and wanted me to read.. needless to say I could have gotten this info myself on line. Left quickly without even getting the information I needed.

  Owner response · Jun 7, 2026

  Hello, Mohamed. Thank you for sharing your experience. We understand how important it is to receive clear and helpful information when exploring account options. Details about our accounts are available at https://pnc.co/3OMFWDW, and we'd be glad to help provide further assistance with any questions or concerns you may have. Please reach out to us on Facebook or X at @PNCBank_Help. We look forward to hearing from you.<br>-AB

• GGoogle reviewer

  Sep 22, 2025

  I love dealing with PNC in Bergenfield or Englewood, the one on Leonia is a very difficult branch to deal with. you are looked as if you are from another planet, when taken care from certain culture. Go to Bergenfield or Englewood if, you don't belong to the predominantly races in the area. On the other hand, the ATM always has a problem. Bergenfield and Englewood, 5 stars, Leonia, 1 star.

  Owner response · Oct 10, 2025

  Good evening, Eddy. While we are happy to know you've been pleased with the help provided at our Bergenfield & Englewood locations, we're concerned about your experience at the Leonia branch. So that we may learn more about this matter, we invite you to send a Direct Message with additional details to us on Facebook or X at @PNCBank_Help. Thank you in advance.<br>-TS

• GGoogle reviewer

  May 28, 2025

  Staff and management are top notch. Wouldn't bring my daily business anywhere else. Manage all my families accounts<br>Erik Vande Velde

  Owner response · Sep 5, 2025

  Hello, Erik. Thanks so much for taking the time to share your feedback! We have personally made sure to document these details internally for additional review. Have a great day!<br>-AB

• GGoogle reviewer

  Local Guide

  May 7, 2025

  Racist location, seen a black person depositing a large amount and automatically said they couldn't do it from my own money to my own account, and l called in advance and they were cheerful and helpful saying l can go to the teller for assistance for it to be processed. The second they realized l was black their entire demeanor changed. It's sad that we live in a society like this