The Rugsters

Review quality analysis

Computed from 10 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Jul 20, 2026

  Finding a local business around Bergen County that doesn't hit you with annoying hidden fees or a pushy sales pitch is rare. These guys are super straightforward, polite, and they made my living room shag rug feel incredibly soft again.

  Owner response · Aug 6, 2026

  It means a lot to know our straightforward approach and professional service stood out. We're thrilled your shag rug came back feeling wonderfully soft, and we're grateful you trusted our team with your rug cleaning. Your support truly means a lot, Chloe! Thank you!!!

• GGoogle reviewer

  Mar 27, 2026

  The vacuum cleaner ate the tassels of my rug and it looked very messy. I booked The Rugsters and they fixed the edges perfectly. You cannot even tell where the damage was before. It looks like a high quality piece again. I am so happy I did not throw it away.

  Owner response · Apr 8, 2026

  Hi Cole, your kind review means a lot to us. We're happy the craftsmanship made the damage completely unnoticeable.

• GGoogle reviewer

  Mar 19, 2026

  I used to have a Persian rug that belonged to my mother. It was very dull and dirty, but the rug cleaning and restoration work made the rug look exactly how it did twenty years ago. The colors were so bright, and it felt like I had a piece of my history back.

  Owner response · Apr 8, 2026

  Hello, Gary! We are glad that you are happy and satisfied with the restoration of your rug. Thank you for availing our services.

• GGoogle reviewer

  Mar 11, 2026

  I was so nervous about having my silk rug cleaned because it's so fragile. The Rugsters in Leonia put me at ease. When they were finished, the rug was super soft, and the colors were bright. This is the only place I would ever trust my fine rugs!

  Owner response · Apr 8, 2026

  Hi Matthew, we are happy our team could handle your fragile rug with care. It's wonderful to know the cleaning preserved its quality and enhanced its colors.

• GGoogle reviewer

  Nov 29, 2025

  We use The Rugsters for all rugs in the house now. They're so efficient. I had a hallway runner that I needed cleaned in a hurry due to some unexpected visitors, and they had it back to me in less than a week. The gentleman who picked it up near Palisades Park was very nice and even called before to make sure I was home. It's beautiful and the fibers feel amazing. If you want an efficient rug cleaning service in Leonia, look no further than these guys!

  Owner response · Mar 9, 2026

  Hi Henry, thank you for your feedback. Timely and careful rug cleaning ensures both quality results and customer satisfaction. We're pleased the service met your expectations and revitalized your hallway runner.

• GGoogle reviewer

  Jul 13, 2025

  Love the entire process. From calling to inquire and book to the pickup then cleaning and finally the delivery. Everything was so smooth and hassle-free. Price was excellent too. Got all my pieces back to mint condition and ready for display and use. Thank you Rugsters!