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Marshalls

Marshalls

4.3
500+ reviews
Shopping & RetailDepartment storeOther / Miscellaneous
$0.00 raised this season·currently #6 in Edgewater·next bid +$1.00 leaderboard value to take #5·$0.00 behind #1

497 River Rd

Retail chain offering brand-name clothing, accessories, shoes & housewares.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Edgewater

#21 / Shopping

View category →

In Edgewater overall

#323 of all businesses

Other / Miscellaneous

#6 in town

Composite score

1 / 100

rating · quality · popularity

Review quality analysis

Computed from 8 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment25%
Owner responsiveness25%
Negative signal0%
Sentiment balance100%

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Local Guide
    Sep 5, 2026

    Desordenado

    Owner response · Sep 5, 2026

    Thanks for reaching out! Customer courtesy and convenience is very important to us, and we apologize for your unfortunate experience. Providing customers with quality service in a clean and organized atmosphere is very important to us also, and we apologize if the store was not up to our standards of cleanliness. Please be assured that we have discussed your comments and concerns with our Store Manager for their review and attention.

  • GGoogle reviewer
    Local Guide
    Sep 4, 2026

    Ana V and Miena's customer service was exceptional. They helped me find my phone. Will come back again. What a pleasant experience!

  • GGoogle reviewer
    Local Guide
    Sep 3, 2026

    Nice and busy

  • GGoogle reviewer
    Local Guide
    Aug 29, 2026

    1/5<br><br>Very disappointing experience at this Marshalls location. I purchased just one pair of jeans, and after paying, I was told they had no bags available. I literally had to walk out of the store carrying the jeans in my bare hand.<br><br>It doesn't matter whether a customer buys one item or ten. If a store is open for business and accepting customers' money, providing a basic way to carry a purchase out of the store should be expected.<br><br>Running completely out of bags reflects poor planning and management. It's a small thing, but it's simply not right and left a very negative impression of this location.

    Owner response · Aug 30, 2026

    Hi Woo Lee thanks for reaching out. At Marshalls, a positive customer experience is very important to us. We appreciate you taking the time to bring this to our attention and have shared your comments and concerns with the appropriate members of management for their review and attention.

  • GGoogle reviewer
    Aug 14, 2026

    You can find some reasonably priced items. You can get brands like Guess and Michael Kors for around $25-$30

  • GGoogle reviewer
    Local Guide
    Aug 10, 2026

    Rating only — no comment.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.