Alfred N. Sanzari Medical Arts Building

Review quality analysis

Computed from 5 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jun 5, 2026

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  Apr 3, 2026

  HC services were fine, staff nice.<br><br>Scheduling was whack. Two weeks in a row they asked me to show up to appointments they canceled without telling me.<br><br>Billing horrible. They couldn't tell me how much specific services would cost, had me pay estimated $80+ initial visit fee, which ended up costing me $350+. My insurance advised fee would be $40 copay because in the PPO network. Instead HMHN billed ea subsequent visit as some complex out patient services, about $100 as 2 separate claims (so about $200) for ea recurring therapy visit.<br><br>When you call HMH Billing to pay a specific bill, they will confirm your payment then instead apply it to the newest charges and send the balance to collections.

• GGoogle reviewer

  Feb 25, 2026

  Someone in the office named Tara repeatedly kept placing me on hold and would come back to the phone just to state her name and tell me to hold-trying to be funny. I explained I am in severe pain and need to start therapy so I have to find out about appointments. She was being rude and caused even more stress when trying to get assistance. I decided to not even continue therapy here because of Tara. If you have staff there who deliberately withhold information and are rude I refuse to step foot in the building. Shout out to Tara.

• GGoogle reviewer

  Local Guide

  Nov 18, 2024

  Rude customer service from front desk. They have a horrible attitude on the phone! Was trying to book an appointment but damn they don't care about new customers.

• GGoogle reviewer

  Sep 22, 2023

  Went in for an appointment at Suite 402. I was surprised at how clean and well maintained the whole building was, and the front desk staff at the office were very nice, and the doctor seemed professional and spoke in a way that helped ease the worries I had. There's also conveniently a Bank of America, a Starbucks, and a restaurant in the first floor that is accessible from both the outside parking lot and from the lobby within the building. The surrounding area was also pretty with many modern buildings and a lot of bus routes to get here for those who can't transport by car. Definitely a good place.

• GGoogle reviewer

  Local Guide

  Oct 26, 2018

  Conveniently located across the street from the Hackensack University Medical Center. This busy building has a Bank of America, Starbucks and Duane Reade on the main level and houses three more floors of doctors offices and other medical professionals. Parking is at a premium.