The Jefferson

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 27, 2026

  Woman in leasing office was rude and just closed the phone on after a few questions about the apartment. Definitely not recommending

  Owner response · Aug 31, 2026

  Thank you for bringing this to our attention. The quality of your experience is extremely important to us, and we're sorry to hear about your concerns. Our team would like the opportunity to look into this further. Please reach out to us at ResidentService@gardencommunities.com.<br><br> -The Jefferson Team

• GGoogle reviewer

  Aug 20, 2026

  They really need to do something about EV charging stations. Some chargers are not working, and some people just take the spots even when they aren't charging. It's especially infuriating to see non-EVs taking up those spaces.

• GGoogle reviewer

  Aug 2, 2026

  The whole building needs better attention to cleanliness and appearance.

  Owner response · Aug 22, 2026

  The quality of your experience is important to us, so we would be more than happy to try and make this situation better. Our management team is available and eager to assist you with any concerns. Please do not hesitate to reach out to us at ResidentService@gardencommunities.com.<br> <br>-The Jefferson Team

• GGoogle reviewer

  Jul 29, 2026

  I've had a great experience living at The Jefferson, especially since Alyssa joined the property management team. She made my stay at The Jefferson incredibly smooth. I originally planned to stay for a much shorter time, but I ended up renewing and living there for several more years because of how positive my experience was.<br><br>One thing I really appreciate as a resident is how well the property is managed. The management team since adding in a few new members does a great job enforcing community rules in a fair and respectful way. They stay on top of noise, kids running through the hallways, parking, and other day-to-day issues that make a big difference in everyone's quality of life. At the same time, they're always approachable and genuinely helpful whenever you need assistance (which I really appreciated as a female living alone at the property).<br><br>The third-floor dog park and courtyard are some of my favorite amenities. The space is large enough for energetic dogs to run

  Owner response · Aug 6, 2026

  Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience. We'll be sure to pass along your compliments to our team. If there's anything else you need, please don't hesitate to reach out.<br><br>-The Jefferson Team

• GGoogle reviewer

  Jul 10, 2026

  Leaving a review because I read a lot when looking for an apartment.<br><br>I am a new resident and have enjoyed living here so far. The manager John and all those in leasing office have always been so nice and respectful to me.<br><br>Packages and food deliveries are stored safely.<br><br>The building is very quiet and it is a very friendly community. You will often find people greeting you in elevator and hallways.<br><br>The cardio gym is always very clean. The lifting gym is small, but there is usually only about 4 people in there at once.<br><br>The pool does limits visitors, but it's a very big building so if everyone was bringing visitors the pool would be out of control. This way it is peaceful for residents.<br><br>If I could choose anything to improve, I wish visitor spots were more closely monitored with a sign in sheet so the front desk knows who is visiting. I also think the amenity room should be open past 9pm so a group of people can hangout late in a room instead of in

• GGoogle reviewer

  Jul 3, 2026

  - Don't Be Fooled by the Appearance<br><br>Let's break this down.<br><br>This complex has the facelift of Hollywood, but the day-to-day living experience is anything but luxury.<br><br>* Dogs: Large dogs are allowed, which isn't the problem. The problem is that many owners don't clean up after them. There is dog urine throughout the garage, the dog park is often covered in feces, and I've encountered aggressive dogs.<br>* Paid Parking: You pay for an assigned parking space, yet people constantly park in it. You're not allowed to tow the vehicle yourself--you have to wait for management to deal with it. Their solution? Park in the almost nonexistent visitor parking. That's unacceptable when you're paying for a reserved space.<br>* Maintenance: The elevators and entrance gates are constantly breaking down. These aren't occasional issues--they happen far too often for a property that charges luxury prices.<br>* Cleanliness: The garbage rooms are disgusting, and trash is left throughout th

  Owner response · Aug 6, 2026

  Thank you for taking the time to share your detailed feedback. We are sorry to hear that your experience has not met your expectations.<br>Providing a well-maintained, comfortable community for our residents is important to us, and we take concerns regarding parking, cleanliness, maintenance, amenities, pet policies, and the overall resident experience seriously. We appreciate you bringing these concerns to our attention, and your feedback has been shared with our management team.<br>Because we