New Jersey Pediatric Neuroscience Institute

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 6, 2026

  Made an appointment that was a year out for my son who has a apraxia and possible ADHD. The appointment had been canceled on me October of last year. I rescheduled for an appointment on August 1, and I was called last week and told that they no longer take my insurance. So after waiting a total of two years for this appointment, I said I would still come but, the new patient fee out-of-pocket is $850. I told him I would pay the out-of-pocket price if they could knock off a few hundred and pay in full. Especially since they're the ones that canceled the appointment and made me wait an extra year. They then tried to make it seem like I had cancelled the appointment because when rescheduling I told them I needed an appointment on a Tuesday or Thursday. The woman who originally rescheduled me, asked if I would like to be put in the waitlist if there were any cancellations and I said yes.<br><br>The woman today on the phone said because I limited myself to only Tuesdays or Thursdays that it

  Owner response · Aug 8, 2026

  We're very sorry that this experience left you feeling dismissed and frustrated, especially after waiting so long for your child's appointment. We take concerns regarding scheduling, communication, insurance changes, and financial information seriously, and this is not how we want families to feel when contacting our practice.<br><br>Because we must protect patient privacy, we cannot address the specific circumstances of an appointment in a public forum. However, we would appreciate the opportun

• GGoogle reviewer

  Local Guide

  Jul 31, 2026

  Amazing treatment by all the nurses, it was a smooth process!

  Owner response · Aug 6, 2026

  We're so glad our nursing team made your visit smooth and comfortable. Thank you for taking the time to let us know about your experience!

• GGoogle reviewer

  Jul 30, 2026

  The staff was very good. The nurse who saw my baby she was awesome too. They are great.

• GGoogle reviewer

  Jul 9, 2026

  The front desk couldn't be nicer . They are so helpful with scheduling. Dr. Kornitzer is the nicest and most understanding doctor. He was so kind and explained everything to my son in terms he would understand. I have been to many pediatric doctors and this group of pediatricians surpassed all of my expectations.

  Owner response · Aug 6, 2026

  Thank you so much for your kind words about our Hackensack team. We are thrilled to hear that the front desk was helpful with scheduling and that Dr. Kornitzer took the time to explain everything clearly and compassionately. Our goal is always to make families feel supported, informed, and cared for, and your feedback means a great deal to us. We truly appreciate you sharing your experience.

• GGoogle reviewer

  Jun 4, 2026

  The office staff and Ms. Susan were absolutely amazing. They went above and beyond to make our visit pleasant and comfortable. So kind to both our daughters thru the process. Best office experience ever

  Owner response · Jun 7, 2026

  Thank you so much for your kind words. We're thrilled to hear you had such a positive experience at our Hackensack office. Our team works hard to make each visit as comfortable and supportive as possible, especially for our young patients and their families. We're so glad Susanne and our office staff helped make the process a pleasant one for both of your daughters. We truly appreciate your trust and are grateful you took the time to share your experience.

• GGoogle reviewer

  Jun 2, 2026

  Dr Jeffrey Kornitzer has been amazing in treating my daughter. We are so happy to have found him. Five starts plus!!!

  Owner response · Jun 7, 2026

  Thank you so much for your kind feedback. We are so happy you found our practice and that Dr. Kornitzer has provided care that exceeds five stars! We truly appreciate your trust and are grateful to be part of your daughter's care.